Samantha Baker Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

United Kingdom

Providing entertainment and exceptional customer service at Fun Casino tables at various corporate and private events.Flexibility necessary, as events were held at different times and locations around the UK.

Hull, United Kingdom

• Providing consistently exceptional customer service and ensuring all round satisfaction from the customer journey, resolving complaints and issues when necessary.
• Handling high amounts of cash, ensuring all transactions are processed and paid out swiftly and completing all paperwork.
• Ensuring compliance of Health and Safety procedures, Responsible Gambling and Self Exclusion guidelines, security procedures and Think 21.
• Maintaining high shop standard, taking pride in the shop and ensuring the adherence to the company uniform policy.
• A thorough understanding of the product offered, both in shop and online.
• Supporting the Shop Manager when needed and ensuring all duties are completed in the Manager’s absence.

Hull, United Kingdom

• Ensuring all machines are operational and efficiently fixing any broken machines to keep loss of earnings to minimum.
• Contributing to revenue increase by creating a fun and enjoyable environment.
• Ability to maintain good relationships with outside companies.

Miami/Fort Lauderdale Area

• Ambassador and first contact for guests at the Casino.
• Confident and professional with the ability to speak to large groups of people.
• Facing and resolving conflicts whilst maintaining a positive outlook in high stress situations.
• Ability to complete all paperwork and reports.
• In charge of all marketing, promotions and the scheduling of events in the Casino.
• Supervising other team members and responsible for the training of new games to dealers and potential candidates for job promotion.

Miami/Fort Lauderdale Area

• Dealing all games demonstrating accuracy, while always displaying a pleasant, cheerful disposition.
• Very flexible towards work and work environment.
• Demonstrating the capability and eagerness to learn and assume greater responsibility in a higher level position.

Hull, United Kingdom

• Dealing and honing skills on all games.
• Maintaining a good game pace, whilst still providing exceptional customer service.
• Working with large amounts of cash. The ability to be efficient and accurate was crucial.

Hull, United Kingdom

• Trained as a Croupier. Proving the ability to learn completely new skills and show confidence in what I am doing.
• Making use of quick numbers skills and improving memory.
• Constantly improving pace, customer service and importantly learning to shrug off unpleasant criticism.