I am a passionate gamer with years of experience playing multiple generations of consoles and PC. Including Xbox, PlayStation, and Nintendo platforms.To assist in my career ambitions, I am also an at home tester for GBTN and have participated in several testing scenarios for multiple newly released titles. While this testing differs slightly from an in-Studio QA and culture perspective, it has provided a key insight into what testing in a full-time role would include and because of this, I have experience with Confluence, Jira and Test Rail, as well as the entire Microsoft Service Suite and Slack that is vital for an In Studio QA position.My career to date has consisted through Customer Service / Customer facing roles and Management. However, I am now seeking a new venture in the videogame industry and pursuing my passion for gaming and the industry.My roles in customer service and management have allowed me to develop my interpersonal skills, through face to face, email, MS Teams etc through the high street chain, Game.I have excellent attention to detail and can relay information effectively to my team and consumers with the most informative and accurate, up to date information in the most concise manner. Further to this, my management expertise has allowed me to support and train my colleagues. This is the most rewarding aspect of my current position as I thrive on effective teamwork, communication, and attention to detail.In addition to the above, I have a BA (hons) degree in Technical Theatre, which, while working in the industry, required key attention to detail and required working closely with multiple disciplines for an effective production. I believe this sets myself aside from the other applicants for this role and forms a solid foundation when working closely with Developers, Designers, Producers, Audio Engineers, Tool Automation teams etc.If you have any questions about any of the details on my CV, I encourage you to reach out via telephone or email and I will be happy to assist. In the meantime, I would like to thank you for your time in considering my application and look forward to hearing back from you regarding my application soon. Warmest regardsSamuel Baldwin (He/Him)TEL: 07565031023EMAIL: sam.j.a.baldwin@sky.com