Established a cloud kitchen business, and built this up to the first Under One Kitchen restaurant franchise, based in Notting Hill, offering the trendiest Japanese Street Food concepts, Sugoi JPN, Kawaii Bowl, Japanified, Tutto Pepe Pizza and Just Yuca for collection, delivery and catering. • Strategy and Implementation – researched, highlighted and established cloud kitchens in Shoreditch and Soho, in quick succession. • Established vital supplier relationships, set up of accounts, logistical planning, staff training, and eventual launch of each individual street food brand. - Recently facilitated the move from Shoreditch to the business' first self-contained restaurant location in Notting Hill, in line with the business plan, having worked directly with the franchisor on content, new menus, location designs, social media and all sales & marketing content in order to launch the first Under One Kitchen location, establishing a format of which will be followed by all future franchisees. • Sales & Marketing Strategy, undertaking advertising campaigns via various mediums and working with the delivery platforms to ensure customer awareness and acceptance to result in increased sales.- Established the company's corporate catering business, with sales efforts resulting in a new revenue stream. Created a winning formula for corporate events ensuring high efficiency and client satisfaction while minimising costs. Corporate clients include some well known names such as Adobe, King (Candy Crush), NFL, Monzo Bank, OVO Energy and Square Enix (Final Fantasy). Continuous sales activities to ensure increased growth of this area. • Recruitment both qualified as well as trainee chefs to provide and maintain consistent skill levels across the business• Quality Control, working to ensure consistency of the food production, the provision and maintenance of excellent customer service and complaints handling, with strict adherence to food safety and hygiene standards.

Brought in to move this multi award-winning, fast growing aesthetics business towards a better level of structural, sales and operational efficiency. Formulated and implemented new processes across this business to ensure efficiency during a period of rapid growth. • A successful business in its own right, however Simply had grown from a start-up at one location and rapidly expanded to a further three locations in London within in a short space of time, therefore it was in need of a fresh approach to push efficiencies and capitalise on economies of scale.• Undertook a full business analysis, gaining insight into the team structure and charting the end to end processes in order to make necessary improvements and efficiencies to overall operations across the several clinics in London. • Delivered a clear operational strategy that encouraged each location to work independently, while adhering to centralised guidelines and a central reporting function. • Managed the implementation of the new structure, ensuring staff understood and cooperated throughout the whole process, as well as adhering to stakeholder expectations at all stages. • Formulated new Health and Safety processes relating to Covid-19, and oversaw the implementation of these to the front line staff. • Formulated and managed the delivery of a new sales and marketing strategy, ensuring the use of sustainable sales techniques and business promotions.• Overhauled the recruitment procedures, and implemented a set of training and assessment plans for existing staff to promote continuous professional improvement. • Performed Quality Control and stress testing measures to ensure the new structure and operational processes were fit for purpose.

Recruited to run, develop and expand the Extended Terms Finance programme, within the Group Business Development division. A new Group funding solution, the programme offers Hitachi group companies and Key Accounts the ability to offer extended payment terms to their customers through the purchase of these receivables, as well as the opportunity to extend their own payables, in both cases improving sales and crucially, cash flow management. • Sales & Business Development, researched, highlighted and met new group companies and key accounts – businesses considered of high importance to the Hitachi Group. Identified client needs and offered bespoke Extended Term Finance and bridging solutions to improve cashflow and provide greater working capital efficiency. • Direct sales activity, which led to revenue and profit contribution. Provided a safeguard against interest rate fluctuation, using hedging tools to fix the cost of future payments for receivables. Linked clients to other Hitachi finance solutions such as business finance and vendor programs, promoting the Hitachi 'Integrated Solutions' philosophy. • Relationship Management - maintained a select client base, ensured satisfaction among clients and customers within the programme. Portfolio growth through continued sales to and interaction with existing clients. • Strategy & Planning, formulated and implemented business policy and procedures in line with proposed programme objectives. Organisational change management through the analysis and improvement of existing business structures. Management of and absolute responsibility for programme success against Group targets for revenue, profit, expansion and growth.

Coordinated sales activities of the Invoice Finance and Trade businesses. Shaped and implemented Global Trade & Receivables Finance (GTRF) national origination strategy using numerous activities and initiatives. • Developed end-to-end sales origination with the formulation and introduction of Ever More Successful workshops nationally – new business training sessions charged with changing behaviours and creating focus within the Business Development Manager population. • Executed initiatives based on Registered charges, which provided switcher business prospects for regional focus, based on turnover, location, and needs-based selling, resulting in nationwide pipeline increases. • Proposed, designed and executed new business initiatives, highlighted and met prospects as required, negotiated profitable and customer centric propositions. Formulated and rolled out sector specific new business strategies improving results and processes.• Implemented Performance Management structures through introduction of an active sales management process to directly influence new business pipeline. • Initiated effective pipeline management, boosting performance against national budgets. • Headed up collaboration with the core bank network, ensured effective alignment of new business and existing client portfolio strategies between GTRF and main HSBC bank. • Led the management of external relationships on behalf of the GTRF business, with companies such as Artesian and CompanyWatch, ensuring optimal use of key systems by Business Development staff.

Founded in 1727, RBS is one of the oldest banks in the United Kingdom. With 24 million customers across the globe, it provides banking services to local and international markets in Europe, Asia, the Middle East and North AmericaOptimised and maintained sustained income and portfolio protection across Commercial and Business teams in the London & South East Region. Responsible for the sales and income generation activities of all Relationship Managers in the Region. • Researched and identified new income streams, and established methods to implement these across the Region. Led product sales and coordinated existing client introductions to New Business teams with deal formulation.• Identified and implemented mutually beneficial income and retention strategies for individual clients and whole portfolios. Ensured portfolio growth through Relationship Manager training, and appropriate re-pricing of relevant facilities. 
• Headed up the Regional Client Experience Committee, oversaw the overhaul of the full client life cycle. Embedded and enforced client-centric cultures across the Region, while ensuring value to the Bank and minimising Conduct Risk. • Led client liaisons, using strong negotiating and influencing skills to ensure adequate risk-reward pricing, as well as continued business development and lead generation strategies.

Developed and maintained relationships within a portfolio of 45 commercial businesses across a variety of industry sectors – entities with turnovers ranging between £2m and £30m per annum. • Delivered highest levels of client service, tailored to suit the needs of each individual client, achieving in excess of 100% of income target. Undertaking intensive and ongoing risk assessment of each connection, providing recommendations and solutions to manage changing risk profiles. • Sales targets - portfolio growth achieved through new business prospecting to facilitate the acquisition of new clients to the Group while ensuring a smooth, well-executed transition into a new relationship.

Developed and maintained relationships, managing 70 corporate connections on a select portfolio of clients with turnovers of between £1m - £20m per annum. Portfolio growth achieved from New Business opportunities. • Maintained on-going assessment and management of Risk, with the sanctioning of facilities where required. • Achieved portfolio growth through the identification of new business leads from ‘on patch’ prospecting as well as referrals acquired from existing clients on the back of excellent service provided.• Performance managed and developed portfolio Assistant Manager in achieving targets.

Facilitate the acquisition of new income streams to Barclays Medium Business through creation of valuable business relationships, both with potential customers and key business introducers.• Identified and generated leads and introductions, and developed these into written propositions with placement onto existing portfolios following completion of Risk sanctions, compliance and Know Your Customer (KYC) procedures.• Met prospective clients to understand individual business requirements, and worked with relationship teams to offer bespoke facility solutions. Undertook credit applications and prepared tender documents. • Facilitated and oversaw the smooth transition of new customers from historic bankers to the Barclays Group, ensuring continuously high levels of service from approach and prospect stage to handing over to a Relationship team, and initiated introductions to other Barclays Group Companies where appropriate.