Sam Baskeyfield Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

The Future Society (TFS) is an independent nonprofit organization based in the US and Europe with a mission to align AI through better governance.

Lisbon, Portugal

Tasked with creating informative yet creative and stimulating content on a wide variety of topics that appeal to the target demographic but are ultimately designed to advance the marketing goals of the websites to which they are published.Ownership of the entire content process, from conducting the requisite research to drafting the assigned amount of output according to established productivity standards, editorial guidelines, and SEO strategies:Key responsibilities:• Consistently produce high-quality, factually accurate, 100% original and relevant content;• Follow established editing and marketing procedures for optimal internet search visibility.

Barcelona Area, Spain

Project Manager in the Legal and Financial service lines at Welocalize, which provides expert language and translation solutions for global IP services and corporate matters, enabling our clients to overcome foreign language barriers in a complex, fast-paced global marketplace.Key responsibilities:• Managing projects and maintaining responsibility for the planning, execution, tracking, delivery of projects, using standardised processes and tools.• Communicating with vendors and other stakeholders to resolve any issues that arise during production.• Responsible for financial health and quality of projects and active management of change and risk.• Working closely with colleagues around the globe; cooperating and supporting in the management and delivery of projects and escalating issues as necessary.• Delegating tasks to Junior PMs and monitoring their completion.• Conducting training for new members and other teams as needed.• Collaborating in initiatives created to improve team performance.• Hosting and taking notes in weekly Ops meeting.• Flexibly working across several project management platforms and translation tools.Key achievements:• Designed a knowledge transfer process that reduced risk of errors during handover between time zones.• Designed and implemented a new knowledge management system for the team. This incorporated all PM knowledge into one location for easier, simpler access.• Designed improvements to company software which were instituted.• Member of the committee that created the “Give site”: a company-wide initiative that awards grants and highlights charitable work.• Collaborated in a team of PMs drawn together from across the business to create the PM Playbook: a go-to guide for PMs.• Drafted articles and managed the legal team’s review of the PM Playbook.• Selected to present the completed playbook to the wider PM team and clients.

Barcelona Area, Spain

K International is a language services agency. Their global team works with public and private sector organisations delivering translation, internationalisation and associated language based services.Key responsibilities:• Managing full project life cycle, from quotation, planning, managing delivery and invoicing.• Managing scope changes in project, including changes to requirements, deadlines and costs.• Active management of risks to the project including surrounding stakeholder management.• Resolving any issues from both clients and suppliers.• Negotiating with suppliers.• Performing visual and computer assisted Quality Assurance checks.• Optimising the use of translation technologies (e.g. CAT, OCR).• Effective use of project management software (e.g. XTRF).Key achievements:• Selected to work with company’s biggest client as a result of strong delivery performance and successful negotiations with key suppliers.• Collaborated in a team consisting of PMs, developers and senior management to introduce a secure translation portal in a tight timeframe.• Member of the Brexit steering committee.• Selected to train new PMs.• Created a PM guide for one of the company’s biggest clients.• Worked in conjunction with rest of Corporate Team to design the ‘Ideal Customer Journey’; from sales pipeline through to project completion.• Worked with New Business Manager to design processes for new clients.

Milton Keynes, United Kingdom

London, United Kingdom

Member of the Cash Team at the London Collection And Compliance Centre.Key responsibilities:• Raise and co-ordinate Monetary Orders and undertake a variety of administrative functions.• When issues arise, coordinate with other teams within the department to resolve the issue as efficiently as possible.• Perform quality control and amendments of team's work as a whole.• Carry out training and overviews of team's work for members of other teams.Key achievements:• Routinely met and exceeded KPIs, at times by almost 100%.• Quickly learnt the role which led to me being fast tracked for more complex tasks; such as overseeing the amendments of team's work, training and overviews.• Integral member of team that was awarded as part of R&R scheme in recognition of consistent excellent performance.

Various

3volution (Work Experience)August 2015• Work experience at a ‘boutique commercial law firm’, specialising in corporate, IP and commercial litigation.• Shadowed members of teams within the firm, observing their day-to-day practice and taking on tasks when given.• Complete research, using specialist tools such as PLC.• Collaborate with paralegals to make sure deadlines were met.Konecta UK (Card Services Adviser)January 2011 - August 2011Key responsibilities:• Customer representative, working in Card Services at Santander on behalf of Konecta UK.• Working to resolve customers’ issues in regards to their Santander cards and credit card accounts, whilst also aiming to meet the set KPIs.• In charge of handling raising customer complaints whenever they arose, and dealing with them appropriately.Key achievements:• Consistently ranked as a top performer in KPIs.• Selected as a member of a choice group of advisors, used to implement new text-based system.• Tasked with handling team’s administrative tasks which would be completed alongside principle role.The Pitz (Crew Member)July 2008 - July 2010Key responsibilities:• Preparing sound and lighting equipment for evening performances• Health and safety of audiences (crowd control)• Safeguarding of the centre’s financial interests through effective ticket control• Dissembling stage equipment at the end of the event.• Hospitality for visiting bandsI have also held further roles in customers services, e.g. call centres and hospitality.

Cpe, Graduate Diploma In Law, Commendation

Modules (Grade): Crime (74) Public (73) Torts (71) Contract (68) EU (68) Land (68) Company (65) Equity & Trusts (65)

Bachelor’S Degree, Hispanic Studies And Politics, 2:1

Skills developed: Analytical • Developed during a variety of styles of projects using both quantitative and qualitative methods. •.

Erasmus Year Abroad