Schedule and manage testing through the Quality Department, working with a team of managers and analysts.

Represent Heating Venting and Air Conditioning manufacturers throughout my territory in central PA, MD, and Northern Virginia. I increase sales and brand awareness through the development of both new and existing professional relationships. Quality service is the most important element to maintaining these relationships. I serve my customers by being available, responding in a timely fashion, training seminars, and participating in trade shows.

Seasonally employed from June 1998 to January 2009. Accepted full time driver position from January 2009 to June 2011. Consistently exceed expectations of immediate superiors, sales department and customers.Gained general product knowledge. As a driver representing Peirce-Phelps I developed positive relationships with customers.

Coordinated efforts and goals between several non-reporting departments. Designed, marketed and led excursions of 20 students throughout Italy, Austria and Tunisia.Sharpened Italian language skills.

Initiated lasting community-building programs for the Duquesne University Honors College.Trained and supervised 6 resident assistants and 8 student front desk staff.Partnered with multiple university departments in order to create better products for students.

Developed sponsorship and event exposure for BikeDC 2003.Solicited and organized sponsorship for charity / fund raising gala.Acquired firsthand knowledge of organizational crisis management.

Proactively engaged customer on sales floor. Effectively used product knowledge to drive sales.Advanced existing mechanical and problem solving abilities.