Senior Sales Advisor
CurrentSell mobile devices to a variety of customers, including business and consumer plans. Up sell to customers to add value to their package, including additional products such as insurance. I work to strict targets and KPIs on a daily basis and regularly have to problem-solve to deal with customer’s issues. Manage and train staff members to improve performance. Act as a role model and mentor new starters and other staff members. Maintain and improve customer interaction across all staff members whilst increasing sales figures.