Senior IT leader with extensive experience leading IT operations, service management and infrastructure projects in a large, global organization. • Proficient at building global support teams that follow global standards, utilize global processes, provide global monitoring and performance reporting, and follows ITIL best practices. Focus on continuous process improvement and implementation of automation to speed time to market and reduce operational risks. • Expertise in Strategic Planning and Direction Setting, Global Change and Transformation Leadership, Budget Management, Continuous Process Improvement, Alignment of Key Technologies with Business Strategic Objectives, Leading a World Class support organization that utilized onshore and offshore resources, and oversite of large programs consisting of 50+ inflight projects.• Experience in the planning and executing of global mergers, acquisitions, and divestitures.• Consistently achieved employee engagement scores above industry averages for Information Technology organization. • Transitioning Operations from in-house to offshore to Managed Service Providers. • Management of on-premise data centers, IAAS, PAAS and SAAS providers.• Leader of IT Service Management people and processes, including Service Desk, ITIL Best Practices, Technology Refresh, Disaster Recovery, Vendor Management, and Resource Planning. Outside work, I find myself improving my skills as an apprentice Pitmaster periodically helping to serve charity events, photographing landscapes and wildlife, and spending as much time on the lake as possible boating, surfing and wakeboarding.