- Manage 21 top strategic accounts across the North Central US- Forecast, manage and execute $125M operating plan- Create unique service solutions to solve for market challenges and growth plans including digital solutions, parts procurement & consumption, labor ratios, training plans, cyber security and asset utilization- Implement and drive strategy to 7 Directors of Service, 7 Service Delivery Managers and 200+ Field Service Engineers to grow time and material sales- Co-Implement operational deliverables acting as the hub for operations, sales, marketing, finance, legal and implementation teams- Established as a leader in the account community, drive sales strategies across territory and specialized in contract negotiations while navigating complex legal terms and conditions.

- Generate and implement growth strategies to drive profitable revenue and orders volume on contract and non-contract deliverables.- Execute communication and negotiations in matrixed environment ranging from end users to C-Suite customers within physician facilities, for profit healthcare providers and hospital IDNs.- Drive productivity and strategy across teams including sales, marketing, legal and operations to provide customer solutions and increase sales.- Negotiate complex legal terms and conditions to both internal and external customers to provide customer satisfaction and increase deal volume.- Navigate and influence customer conversations and negotiations from price to value to maximize customer ROI while reducing revenue erosion.- Partner with customers to design, implement and manage customized service offerings.

Analyzing technology risks to build a comprehensive policy for a fair value. Build healthy professional relationships internally and externally in order to grow a successful book of business.

Analyze risk to determine a fair value. Develop professional relationship to grow a successful book of business.

Lead a team in a high paced, high stress environment to provide a consistent product. Managed inventory, labor cost and product costs. Responsible hiring, training and terminating employees. Maintained day to day up-keep of premises and sales/financial reports.