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Sam Byun Email & Phone Number
Senior App and Prod Support
at
AT&T
1 work email found
@att.eu
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior App and Prod Support
Location
Yorba Linda, California, United States
Who is Sam Byun? Overview
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Quick answer
Sam Byun is listed as Senior App and Prod Support at AT&T, based in Yorba Linda, California, United States. AeroLeads shows a work email signal at att.eu and a matched LinkedIn profile for Sam Byun.
Sam Byun previously worked as Senior App/Prod Prod Support at At&T and SR. SPECIALIST-IT TELEPHONY INFRAS ENG at At&T. Sam Byun holds Master Of Science - Ms, Cyber/Computer Forensics And Counterterrorism from Champlain College.
Company email context
Email format at AT&T
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{first}.{last}@att.eu
86% confidence
AeroLeads found 1 current-domain work email signal for Sam Byun. Compare company email patterns before reaching out.
Profile bio
About Sam Byun
Started as an Interactive Voice Response (IVR) programmer and later took a role as a project manager/consultant. I am currently working as a system manager for Avaya AEP servers in multiple regions. After completing M.S. in Digital Forensic Science from Champlain College, I want to transition to any cybersecurity field.Specialties: programmer, system support, UNIX, SQL, Oracle, Cyber Security, Azure Cloud, VMware
Current workplace
Sam Byun's current company
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4 roles
Sam Byun work experience
A career timeline built from the work history available for this profile.
Senior App/Prod Prod Support
Current- Expertise in production application support, including application monitoring and response, problem management/resolution, change management, and project implementation.
- Proficiency in business operations assurance, including root cause analysis, and service assurance management.
- Experience in collaborating with Development organizations for defect management, upgrades, and enhancements.
- Experienced in 24x7 on-call support for application outage events.
- Ability to manage application availability issues using AT&T Application Performance Management tool (TAPM), oversee service level agreements (SLAs), and develop action plans for improvement.
- Proficient in supporting, testing, and configuring performance tools.
Jan 2022 - Present
Sr. Specialist-It Telephony Infras Eng
- Successfully installed and managed over 150 Avaya Experience Portal 8.0 servers and 200+ Avaya Curo MRCP automatic speech recognition (ASR) and text-to-speech (TTS) servers. Coordinated deployments of VMware OVAs.
- Utilized Kibana for effective environment monitoring, alarm pattern research, and in-depth error log analysis.
- Demonstrated proficiency in daily monitoring and troubleshooting for large complex environments. Adopted a proactive approach in application alarm monitoring and initiated triages to prevent potential system-wide.
- Showcased expertise in Genesys call routing, Nortel IVRs, Nuance, Avaya equipment, and speech processing.
- Provided Tier 2 support for the Call Center Technology suite of systems, which includes 100+ Linux servers and 200+ Windows servers. These servers utilize Nortel Network's Interactive Voice Response system (MPS-1000).
- Possess a strong understanding of tools, functionality, and architecture, and developed shell scripts to enhance efficiency and effectiveness in supporting the environment.
Jun 2007 - Jan 2022
System Design Engineer
Pacific Bell Information Services, Inc. (Subsidiary Of Sbc, Inc.)
- Entrusted with the responsibility of preparing, designing, and documenting all customers’ requirements into a concise design specification document. This document serves as a direct coding guide for IVR developers to.
- Facilitated seamless communication between customers, 3rd party vendors, and various internal organizations such as IVR Development, IVR Technical Support, Contracts, and Sales.
- Provided direct sales engineering support and subject matter expertise to Pacific Bell selling organizations for custom IVR applications, enhancing customer-facing interactions.
- Managed projects effectively from the pre-sales stage to product delivery, ensuring timely completion and customer satisfaction.
Jun 2000 - May 2007
2 education records
Sam Byun education
Master Of Science - Ms, Cyber/Computer Forensics And Counterterrorism
B.S., Electrical Engineering
FAQ
Frequently asked questions about Sam Byun
Quick answers generated from the profile data available on this page.
What company does Sam Byun work for?
Sam Byun works for AT&T.
What is Sam Byun's role at AT&T?
Sam Byun is listed as Senior App and Prod Support at AT&T.
What is Sam Byun's email address?
AeroLeads has found 1 work email signal at @att.eu for Sam Byun at AT&T.
Where is Sam Byun based?
Sam Byun is based in Yorba Linda, California, United States while working with AT&T.
What companies has Sam Byun worked for?
Sam Byun has worked for At&T and Pacific Bell Information Services, Inc. (Subsidiary Of Sbc, Inc.).
How can I contact Sam Byun?
You can use AeroLeads to view verified contact signals for Sam Byun at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Sam Byun attend?
Sam Byun holds Master Of Science - Ms, Cyber/Computer Forensics And Counterterrorism from Champlain College.
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