RESPONSIBILITIES Responsible for Strategic planning & execution, Stakeholder management, Team management, Customer management process management, and Risk management. Managed various ServiceNow Modules like Service Catalog, Incident, Problem Change Management, CMDB (Configuration Man-agement Database), Asset, Knowledge, Release, Content Management, Reporting.Manage ServiceNow integrations with third-party tools and systems, including designing and implementing integrations using REST and SOAP web services, email and plugins Adept at providing differentiation with niche trends like YOY Cost Benefits with a focus on tools and automation.Manages a technology team of 100 plus, including direct reports, indirect (matrix) reports and fixed price vendors. Vast experi-ence in managing globally diversified teams including development and support. Result-oriented leader leading enterprise transformation by efficiently managing systems, people, and processes while drawing on a varied range of professional expertise and soft skills. Implementation of world-class information systems for multinational organizations.Financial budget management experience of more than $20 million per year. Negotiating with vendor partners resulted in a 15% reduction in annual program expenses.Experienced in handling big Agile/Waterfall project deployments. Demonstrated ability to create and execute enterprise-wide IT roadmaps. Managed large, diverse worldwide technology teams comprised of direct reports, contractors (on- and off-shore), and vendors. CORE COMPETENCIES • Program/Project Management• Scrum Master• Strategic Planning• Financial Planning • Risk Management • Compliance Management• Stakeholder Management• Process improvement • Retail Banking• Investment Banking • Capital Market • Cash Management TECHNICAL EXPERTISE Domains/Industry Verticals: Retail Banking, Core Banking, Investment Banking, Capital Market, Treasury, Risk Management, Cash ManagementProject Management: