Sam Candy Email & Phone Number

Portsmouth, GB

Winchester

• Denplan Ltd, part of Simply Health, is the market leader in private and corporate dental cover, rapidly expanding the range to include pet health and veterinary budgeting schemes. I work and Co-ordinate the Finance.
• Co-ordinating the daily workflow for the team ensuring that all task are completed within the required SLA
• Creating and sending dentist and patient payment files
• Reconciling patient income and dental payments on a monthly basis
• Planning and delivery of training packages for new starters
• Authorising and sending company bank payments both in the UK and Internationally

United Kingdom

• Responsible for developing customer relationships and delivering exceptional levels of customer service
• Balancing customer accounts and liaising with finance for outstanding payments
• Liaising with deceased customers relatives and solicitors to close accounts
• Liaising with the international teams for quality and compliance management
• Managing team responsibilities and output
• Experienced point of escalation for internal teams