Sam Charles Email & Phone Number

Chennai, Tn, In

Greater Chennai Area

Santa Fe Relocation is a ubiquitous presence in the world of global Mobility. Millions of businesses choose Santa Fe to power their international Mobility Assignments. Whether you’re just getting started, or already a thriving enterprise.Account Management:Primarily responsible for ownership, development and implementation of strategies to develop the client relationship. Recognize opportunities for account penetration and develop revenue opportunities for International Assignment Services. Design and implement strategies and tactics with clients to enhance and improve their Global Mobility programs and the experience of the employees they relocate.MAJOR DUTIES AND RESPONSIBILITIES:Client Strategy:In conjunction with the Sales Director, ability to translate and implement account strategies into operational/service delivery reality. Proactively engages with peers and understands the context of deliveryFinancial Accountability:Ensure the Operations team understands and executes on the link between system accuracy, timeliness and billing. Act as client advocate with suppliers by effectively communicating the client's philosophy and need with regard to relocation policies.CRITICAL DIMENSIONS:• Strategic thinking• People and Organizational Development• Communication• Relationship Management and Influencing• Planning/Organizing and Implementation• Entrepreneurial Perspective

Chennai Area, India

Responsible for Retention business and sales management for the assigned territory / accountsFocusing on existing accounts with a client centric retention strategy Mapping the requirements of corporate clients and providing them the best solution to meet their recruitment / branding needs effectively Achieving sales objectives, revenues by selling, up selling and cross selling varied offerings including branding options Customization of the training modules for the existing clients by maintaining good relationship Sales Analysis, Usage review and planning vis-à-vis product analysis on a Quarterly basis. Closely monitoring of competitor activities and assisting in planning counter strategiesSales management to drive both volume and value business

Chennai

Determine Region Specific growth markets and implement strategies to address VAS marketIdentify, cultivate and establish strategic partnerships for procurement of Value Added Services (Push & Pull SMS Services / Voice Services)Drive and administer product negotiations and deliverables on a product basisEnsure technical and regulatory compliance as per agreed contract termsDetermine Assessment parameters to track SLA’s and Delivery Commitments per productDetermine and guide the deliverables as per the contract obligationsWork with Legal and Finance Teams to ensure Regulatory CompliancesAdministration of existing clients (Region Specific)

Chennai Area, India

Handling the Revenue Growth/ Profitability parametersHandling direct client business and channel businesses.Mapping and generating requirements from corporate clients and various Government DepartmentsUnderstanding and Designing solutions based on client's requirement and adding value to the customer by introducing product features of the product.Present Solutions to various corporate clients and convince clearly the tangible ROI from total OT Hardware solutions when deployed.Maintain visible field presence by regular visits, courtesy calls and follow ups and ensure top of the mind representation for all IP Based Communication SolutionsIdentify and develop new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/referral businessConduct competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metricsDay to Day reporting to Director and Vice President and submitting Daily Activity Reports, weekly reports, prospect funnel, win/loss, pricing and competition activities

Master Of Business Administration (M.B.A.), Technology Management

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Computer Science