Sam Chase Email & Phone Number

Seattle, Washington, United States

- Currently consulting on international financial topics ranging from growth to product design

São Paulo, SP, BR

- Oversaw lead generation and conversion in Mexico for the largest digital bank in the Western Hemisphere- Led a multi-functional team of 55 core performers and 200 agents in support of Nu’s mission to fight financial complexity and provide empowering financial services in Latin America- Achieved Nu Mexico’s fastest ever account growth, stabilizing a.

São Paulo, SP, BR

- Led a team of 35 full-time employees and over 200 phone agents to limit fraud- Launched a new machine learning fraud prevention model and scam defense which increased card-not-present fraud capture rate by 300%- Implemented three of the biggest cost saving efforts across the Mexico business including a 3D face-scan technology that saves over 4,500 hours.

Mclean, VA, US

- Managed a team of up to 5 analysts responsible for the analysis of a program that drove upwards of $125 million in value each year- Cofounded an internal racial justice organization and helped grow it to over 3,000 members. Coauthored a letter to the CEO examining racial justice at Capital One that was signed by 4,000 associates; repeatedly met with.

Mclean, VA, US

- Spearheaded the strategy, analysis, and execution of a new payment option including the development of an API to calculate interest in real-time in order to increase cost transparency for customers- Led analysis to bring AutoPay into the account set-up experience, preventing 400k+ missed payments annually- Built a comprehensive strategy to tackle the.

Mclean, VA, US

- Analyzed and coordinated new phone agent capability resulting in a 30% decrease in call transfer rate- Created and automated a wide array of SQL-based monitoring to ensure proper phone treatment for millions of small business card customers and identify targets for customer outreach- Discovered and remediated major servicing risks, ensuring Capital One’s.

Mclean, VA, US

- Performed competitive analysis and NPV projections to place over $100MM of marketing bids resulting in more than 200K new credit card accounts.- Managed value forecasts, performed risk assessments, and reviewed invoices as the sole analyst on a channel responsible for over 25% of Capital One’s credit card bookings.- Devised and helped build a Tableau.

San Francisco, CA, US

- Helped with the launch of new service called Graphite for the education technology market by performing competitive landscape analysis, managing the production of a collateral piece, helping track bugs, writing marketing copy, and making interface recommendations enacted to improve site usability - Presented options, later implemented, for promoting.

Chicago, Illinois, US

- Collaborated with the development team to ensure their pages were bug free and assisted with reviewing the Obama for America mobile application- Phone banked and traveled to multiple states over different weekends to canvass and register voters

Redmond, Washington, US

- Invited to continue my internship at Microsoft- Worked 25 hours a week on the Developer and Platform Evangelism team, helping lead a competition incenting the creation of new applications for the Windows Phone 7

Redmond, Washington, US

- Worked 2-3 hours working after every weekday of my senior year of high school - Researched Microsoft's and competitors' social media sites and presented my findings and recommendations to the GM of Global Marketing and Communications and to Microsoft’s head of social media- Evaluated the performance of Microsoft's advertisement agencies

- Helped set up and manage pregame activities for the Sounders FC and Seattle Seahawks and worked in their pro shop

Political Science And Government

Education record