Sam Chen Email & Phone Number

Shanghai

* Independently created C&B Framework and pay structures in North Asia in 2017, developed more complicated processes including pricings & hiring offers, compensation actions & approvals, international assignment issues, award & recognition process, sales incentives, key talent retention, bonus & long term incentive plan, etc. On top of that, I was helping corporate C&B team to initiate brand new unified pay system in 2018.* Design and implement employee benefits programs (core + flexible benefits) by reviewing existing benefits in line with business objectives. * Responsible for ALL HR Process/Policy Design and important changes, in North Asia Region to ensure HR best practices and alignment to Corporate guidelines and the country labor and fiscal laws.* Provide expert consultation and guidance for business needs with respect to matters (headcount/cost budget, performance development, support country HRBP dealing employee relation and conflicts).* Together with the Country/Cluster/Department Managers, define the people management skills needed to reach the business targets, and provide performance related training to cover the gaps discovered.* In charge of HR due diligence for company acquisition (Red and Brown projects), research, plan and intervene in M/A activities, so as to promote the transformation and integration of new organization.* Help to create HR Share Service Center and to streamline work flows.

Shanghai City, China

1. HRBP* Acted as Business Partner for 7 Supporting function departments & 2 Operational Sectors, which includes 1. Finance, 2. IT, 3. Business Development, 4. Operational Excellence, 5. Solution Design, 6. Facility and Security, 7. Administration + 1. Auto Sector, 2. Service Logistics Sector.* Develop, manage and direct HR function for above departments, with the objective of delivering the full range of HR services (recruitment, organizational development, L&D, C&B, industrial relations, labor rights, disciplinary process, Employee Engagement, personnel analyses and costs control, etc.) in order to achieve the most effective and efficient use of human resources to support business growth. * Manage activities of projects/programs upon the requests from businesses, countries, clusters (requirements gathering, detailed process maps, functional design aspects, define clear roles & responsibilities).* Engage with customers to understand the business (technologies, markets, strategies, key profit drivers, sources of competitive advantages, supply chain processes, etc.) and provide guidance to the HR activities.2. Performance & Reward* Manager country level C&B policies, in line with Global guidelines which are competitive in the market and encourage employee commitment to DHL.* Develop performance management system in an effective and timely way, drive performance review, prepare succession plan for employee career and employee development.

Zhengjiang

* Provide expert consultation and guidance for business needs with respect to * Provide expert consultation and guidance for business needs with respect to matters (build up recruitment plan, training plan, support and manage employee relation and conflicts).* Oversee the organizational development process to address issues of organizational design, succession planning, workforce development, employee retention and change management.* Work on job analysis, identify the job priorities in the plant, evaluate employee skill, competence required and organization’s short/mid-term workforce needs in terms of capacity and capability to complete the recruitment.

Shanghai

* Develop HR plans, processes and programs aligned with business objectives, including organizational development, succession planning, talent management, goal alignment, new system launch, employee engagement and communications.* Understand business needs and convert them into relevant HR actions, provide HR supporting on performance management, career development, employee relationship, training and C&B matters.* Prepare headcount plan in short term and mid-term based on operational planning. Analyze resources needs, build up recruitment plan and monitor people placement and movement, ensure human resources availability in operations.* Provide coaching and advice to managers and staff on appropriate behavior to ensure compliance with company policy, relevant legislation and company values.* Participated in the following Merger & Acquisition projects for HR activities. 1) In 2007, Carrier China and Toshiba establish a joint venture to start up household air conditioner business in Mainland China.2) In 2008, Carrier made an acquisition of Junkai Environmental Management Co., Ltd. (EMSI)3) In 2011, Carrier and Fire Security merged and established a new organization - UTC CCS which included a number of entities: HVAC, CFS, GST, Chubb, etc. The population scale of the company grew from 2000 to more than 7000 staff.

Shanghai City, China

* Provide solutions on customer requirement, deliver reliable implementation and a comprehensive set of HR functional services, training and technical support.* Make an overall plan according to the project scope, quality, time and cost. List the detail tasks and organize resource to accomplish.* Get involved in pre-sale support, proposal preparation and presentation, customer visits and help the company to pitch the client.

Shanghai

Software Development* Develop the software of “Employee Performance Evaluation” for national banks