Head Of Contact Centre And Business Support
Current
Apr 2022 - Present
AeroLeads people directory · profile
Sam Chilvers Email & Phone Number
Head of Contact Centre and Business Support
at
Solicitors Regulation Authority
1 work email found
@sra.org.uk
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Contact Centre and Business Support
Location
Telford, England, United Kingdom
Company size
Who is Sam Chilvers? Overview
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Quick answer
Sam Chilvers is listed as Head of Contact Centre and Business Support at Solicitors Regulation Authority, a with 533 employees, based in Telford, England, United Kingdom. AeroLeads shows a work email signal at sra.org.uk and a matched LinkedIn profile for Sam Chilvers.
Sam Chilvers previously worked as Investigation Manager at Solicitors Regulation Authority and Head of Contact Centre at Gambling Commission.
Company email context
Email format at Solicitors Regulation Authority
This section adds company-level context without repeating Sam Chilvers's masked contact details.
{first}.{last}@sra.org.uk
89% confidence
AeroLeads found 1 current-domain work email signal for Sam Chilvers. Compare company email patterns before reaching out.
Profile bio
About Sam Chilvers
Sam Chilvers is a Head of Contact Centre and Business Support at Solicitors Regulation Authority. He possess expertise in coaching, performance management, change management, team management, customer service and 12 more skills.
Listed skills include Coaching, Performance Management, Change Management, Team Management, and 13 others.
Current workplace
Sam Chilvers's current company
Company context helps verify the profile and gives searchers a useful next step.
Solicitors Regulation Authority
9 roles
Sam Chilvers work experience
A career timeline built from the work history available for this profile.
Investigation Manager
Apr 2020 - Apr 2022
Head Of Contact Centre
Jan 2018 - Apr 2020
Operations Manager
Jun 2016 - Dec 2017
Team Leader
Leading a team of 15 Investigators / Senior Investigators; performance management, overseeing a call centre environment, resource planning, stakeholder engagement, change control, data analysis and quality improvement.
Jan 2015 - Jun 2016
Project Manager
Successfully project managed a new jurisdiction for the Legal Ombudsman. The project was delivered to time, cost and quality. Introducing a new lean service business model to improve overall customer satisfaction. Responsibilities included; project management, brand development, website development, system development, stakeholder engagement, leading people and ensuring that the project fit in with the organisations overall business transformation programme.
Oct 2014 - Jan 2015
Project Support Officer
Overseeing several projects involved in a business transformation programme. Activities included; risk management, completing checkpoint / milestone reports and ensuring all of the programme members were continually updated of overall progress throughout. Developed a detailed reporting area on intranet to allow ease of access to important programme data.
Apr 2014 - Oct 2014
Investigator
Investigating and resolving complex legal service complaints. Managing an extensive caseload, providing excellent service to our customers and writing clear, concise reports. Developing others through training and coaching.
Jan 2011 - Apr 2014
Senior Customer Relations Executive
Leading a team of 20 Customer Relations Executives whilst managing my own case load of complex complaints.
Aug 2006 - Dec 2010
Team & coworkers
Colleagues at Solicitors Regulation Authority
Other employees you can reach at sra.org.uk. View company contacts for 533 employees →
JM
Jim Mccullagh
Colleague at Solicitors Regulation AuthorityUnited Kingdom
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AR
Abe Reichenbach
Colleague at Solicitors Regulation AuthorityLondon, England, United Kingdom
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SW
Simon Wall Fcipd
Colleague at Solicitors Regulation AuthorityCheltenham, England, United Kingdom
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AA
Alexandra Asher
Colleague at Solicitors Regulation AuthorityMarch, England, United Kingdom
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HC
Helen Curits
Colleague at Solicitors Regulation AuthorityOxford, England, United Kingdom
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BB
Baljit Birdi
Colleague at Solicitors Regulation AuthorityCoventry, England, United Kingdom
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JW
Julie Woodall
Colleague at Solicitors Regulation AuthorityEllesmere Port, England, United Kingdom
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EP
Engis Pepshi
Colleague at Solicitors Regulation AuthorityNewbury, England, United Kingdom
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CH
Caroline Hardman
Colleague at Solicitors Regulation AuthorityEngland, United Kingdom
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VB
Vicki Bryant
Colleague at Solicitors Regulation AuthorityMillers Point, New South Wales, Australia
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Jim Mccullagh
Colleague at Solicitors Regulation AuthorityUnited Kingdom
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AR
Abe Reichenbach
Colleague at Solicitors Regulation AuthorityLondon, England, United Kingdom
View →
SW
Simon Wall Fcipd
Colleague at Solicitors Regulation AuthorityCheltenham, England, United Kingdom
View →
AA
Alexandra Asher
Colleague at Solicitors Regulation AuthorityMarch, England, United Kingdom
View →
HC
Helen Curits
Colleague at Solicitors Regulation AuthorityOxford, England, United Kingdom
View →
BB
Baljit Birdi
Colleague at Solicitors Regulation AuthorityCoventry, England, United Kingdom
View →
JW
Julie Woodall
Colleague at Solicitors Regulation AuthorityEllesmere Port, England, United Kingdom
View →
EP
Engis Pepshi
Colleague at Solicitors Regulation AuthorityNewbury, England, United Kingdom
View →
CH
Caroline Hardman
Colleague at Solicitors Regulation AuthorityEngland, United Kingdom
View →
VB
Vicki Bryant
Colleague at Solicitors Regulation AuthorityMillers Point, New South Wales, Australia
View →
FAQ
Frequently asked questions about Sam Chilvers
Quick answers generated from the profile data available on this page.
What company does Sam Chilvers work for?
Sam Chilvers works for Solicitors Regulation Authority.
What is Sam Chilvers's role at Solicitors Regulation Authority?
Sam Chilvers is listed as Head of Contact Centre and Business Support at Solicitors Regulation Authority.
What is Sam Chilvers's email address?
AeroLeads has found 1 work email signal at @sra.org.uk for Sam Chilvers at Solicitors Regulation Authority.
Where is Sam Chilvers based?
Sam Chilvers is based in Telford, England, United Kingdom while working with Solicitors Regulation Authority.
What companies has Sam Chilvers worked for?
Sam Chilvers has worked for Solicitors Regulation Authority, Gambling Commission, Legal Ombudsman, and Homeserve.
Who are Sam Chilvers's colleagues at Solicitors Regulation Authority?
Sam Chilvers's colleagues at Solicitors Regulation Authority include Jim Mccullagh, Abe Reichenbach, Simon Wall Fcipd, Alexandra Asher, and Helen Curits.
How can I contact Sam Chilvers?
You can use AeroLeads to view verified contact signals for Sam Chilvers at Solicitors Regulation Authority, including work email, phone, and LinkedIn data when available.
What skills is Sam Chilvers known for?
Sam Chilvers is listed with skills including Coaching, Performance Management, Change Management, Team Management, Customer Service, Leadership, Risk Management, and Investigation.
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