Securing a key worker front line role, as an alternative to moving directly school to colleague studies, and to keep me active throughout the Covid19 pandemic, has enabled me to further my experience of dealing with customers and gain an understanding of the role of managers to supervise and direct colleagues to maintain business operations. I was responsible for maintaining stock levels and responding to shoppers’ enquiries. Spells working on checkouts allowed me to build social confidence… Show more Securing a key worker front line role, as an alternative to moving directly school to colleague studies, and to keep me active throughout the Covid19 pandemic, has enabled me to further my experience of dealing with customers and gain an understanding of the role of managers to supervise and direct colleagues to maintain business operations. I was responsible for maintaining stock levels and responding to shoppers’ enquiries. Spells working on checkouts allowed me to build social confidence and rapport, through interacting with customers, as well as building friendships with colleagues. And being part of a service industry has given me further insight into working with people to provide the best customer service I can. Show less

Learning the different roles and responsibilities of a technician and putting them into practice. Was part of the team during one of the busiest times for the company due to being involved in the HS2 railway project, which meant I had to pickup what I was being taught quickly and had to improve on and develop new skills.