- Produced accurate office files and updated spreadsheets to support executives and boost productivity within the business.- Assisted in the process of completing payroll for over 30 employees.- Managed 3 phone lines and facilitated 30+ calls per day with clients and staff.

- Delivered exceptional customer service in a fast paced environment by directing 80+ daily inquiries through phone and email, leading to increased efficiency and positive client experience. - Designed, managed and delivered the implementation of an innovative filing system that increased team efficiency, while maintaining organization and attention to detail through the transition process. - Manged calanders and booked meetings for a management team of 7.