Director Of Operations
Current
Feb 2023 - Present
AeroLeads people directory · profile
Sam Compton Email & Phone Number
Director of Operations at Chetwood Bank, Chair of the Board of Trustees at The Red Foundation Dachshund Rescue
at
Chetwood Financial Limited
1 work email found
@chetwood.co
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Operations at Chetwood Bank, Chair of the Board of Trustees at The Red Foundation Dachshund Rescue
Location
Greater Cheshire West And Chester Area, United Kingdom, United Kingdom
Who is Sam Compton? Overview
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Quick answer
Sam Compton is listed as Director of Operations at Chetwood Bank, Chair of the Board of Trustees at The Red Foundation Dachshund Rescue at Chetwood Financial Limited, based in Greater Cheshire West And Chester Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at chetwood.co and a matched LinkedIn profile for Sam Compton.
Sam Compton previously worked as Director of Operations at Chetwood Financial Limited and Head Of Operations at Chetwood Financial Limited. Sam Compton holds Btec National Diploma, Business Studies from West Cheshire College Of Fe.
Company email context
Email format at Chetwood Financial Limited
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{first}.{last}@chetwood.co
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AeroLeads found 1 current-domain work email signal for Sam Compton. Compare company email patterns before reaching out.
Profile bio
About Sam Compton
Over 25 years impressive success in the Financial Services sector. A proven track record in leading high performance senior leadership teams, across multiple functions and geographies in an operational environment with a focus on the customer. Experienced in the retail banking sector,extensively in secured and unsecured lending and deposits, across all products. Also Asset Management, extensively in execution only. Recognised for delivering superior results through excellent leadership.Experienced in:Contact CentresComplaintsFraudCollectionsCustomer Service Resource PlanningOperational ExcellenceCustomer ExperienceCustomer Journey mapping LeadershipQuality AssuranceOperational ResilienceBusiness ContinuityThird Party Management Operational Risk Management Change Management Estate Management Learning & Development
Listed skills include Call Centers, Management, Performance Management, Change Management, and 14 others.
Current workplace
Sam Compton's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Sam Compton work experience
A career timeline built from the work history available for this profile.
Head Of Operations
Nov 2020 - Feb 2023
Senior Programme Manager
Bridgeforce is a specialized consulting firm to the world’s top lending institutions with in-depth knowledge of client-side lending and payment environments. Our expertise has enabled high-value, best-fit solutions optimizing client resources and lowering execution risks.With market, regulatory and technological changes continually altering the risk.
Mar 2015 - Nov 2020
Head Of Client Service/Customer Experience
- Overall responsibility for the Self-Direct Client Service and the Customer Experience across the division.Responsibilities & Deliverables
- Set-up and established a multi-channel contact centre from scratch to centralise all customer contact areas of the business
- Set the strategic agenda for the Self-Direct business
- Continuous improvement of digital channels to increase customer satisfaction and reduce operating costs – Online self-service improvement from 30% to 55% during the first year of operation
- Managed the customer service operations for the businesses Self-Direct function including service delivery, regulatory compliance, marketing and resource planning
- Set challenging cross-functional KPI’s that supported the overall organisational goals and strategies
Mar 2012 - Mar 2015
Inbound Sales & Enquiries Manager
Boc
Responsibility for an inbound customer service centre.
Sep 2011 - Mar 2012
Head Of Customer Service Planning & Strategic Operations
- Overall responsibility for the planning and strategy for the customer service functions across the European Card business.Responsibilities & Deliverables
- Managed and supervised the business support operations for the European Customer Service function on a daily basis including the production of call forecasting, resource planning, performance scorecards and project.
- Integrated functional strategies, utilising business expertise to reach financial and operational objectives
- Worked with the customer service executive to produce the Customer Strategy for the European business
- Developed KPI’s across all functions within the division and produced MI and analysis to support in their delivery
Oct 1999 - Jul 2010
Customer Service Department Manager
Bank Of America (Europe Card Services)
Responsible for 100+ call taking FTE and 6 ManagersContact types – All customer service enquiries relating to a credit card productPeople Management – All elements of performance/people management. This included the understanding HR policy & Procedure, recruitment, disciplinary process and career developmentFSA/FOS – Responsible for ensuring all FTE.
Oct 1999 - Jul 2010
3 education records
Sam Compton education
Btec National Diploma, Business Studies
West Cheshire College Of Fe
Diploma, Business Studies
Cheshire College Of Fechester
Btec National Diploma, Business Studies
West Cheshire College Of Fe Chester
FAQ
Frequently asked questions about Sam Compton
Quick answers generated from the profile data available on this page.
What company does Sam Compton work for?
Sam Compton works for Chetwood Financial Limited.
What is Sam Compton's role at Chetwood Financial Limited?
Sam Compton is listed as Director of Operations at Chetwood Bank, Chair of the Board of Trustees at The Red Foundation Dachshund Rescue at Chetwood Financial Limited.
What is Sam Compton's email address?
AeroLeads has found 1 work email signal at @chetwood.co for Sam Compton at Chetwood Financial Limited.
Where is Sam Compton based?
Sam Compton is based in Greater Cheshire West And Chester Area, United Kingdom, United Kingdom while working with Chetwood Financial Limited.
What companies has Sam Compton worked for?
Sam Compton has worked for Chetwood Financial Limited, Bridgeforce, Close Brothers Asset Management, Boc, and Bank Of America.
How can I contact Sam Compton?
You can use AeroLeads to view verified contact signals for Sam Compton at Chetwood Financial Limited, including work email, phone, and LinkedIn data when available.
What schools did Sam Compton attend?
Sam Compton holds Btec National Diploma, Business Studies from West Cheshire College Of Fe.
What skills is Sam Compton known for?
Sam Compton is listed with skills including Call Centers, Management, Performance Management, Change Management, Financial Services, Team Management, Leadership, and Banking.
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