Sam Conrad Email & Phone Number
@windstreambusiness.com
LinkedIn matched
Who is Sam Conrad? Overview
A concise factual answer block for searchers comparing this professional profile.
Sam Conrad is listed as IT Enterprise Systems Administrator II at Windstream, a company with 9372 employees, based in Lodi, Ohio, United States. AeroLeads shows a work email signal at windstreambusiness.com and a matched LinkedIn profile for Sam Conrad.
Sam Conrad previously worked as IT Enterprise Systems Administrator at Windstream and IT Support Desk Team Lead at Windstream. Sam Conrad holds Bachelor Of Science - Bs, Computer Information Systems from The University Of Akron.
Email format at Windstream
This section adds company-level context without repeating Sam Conrad's masked contact details.
AeroLeads found 1 current-domain work email signal for Sam Conrad. Compare company email patterns before reaching out.
About Sam Conrad
IT Systems Administrator with a demonstrated history in the telecommunications, insurance, and public education sectors. Excellent soft skills, highly technical, skilled in Network Operations, Server Operations, LAN/Desktop, Customer Service, Technical Support. Bachelor of Science - Computer Info. Sys w/ minor in Business Mgmt. from The University of Akron.
Listed skills include Leadership, Computer Network Operations, Microsoft Office, Microsoft Azure, and 7 others.
Sam Conrad's current company
Company context helps verify the profile and gives searchers a useful next step.
Sam Conrad work experience
A career timeline built from the work history available for this profile.
It Enterprise Systems Administrator
Current- SME for VMware Horizon 8 (multi-datacenter – ESXi/vCenter/vSphere 7), WS1 Access, App Volumes, FS Logix UPM
- Drove enhancements in redundancy, efficiency, reliability, and security through redesigns of system infrastructure while operating within a 24/7/365 production environment.
- Led Cloud Pod Architecture integration (transparent multi-datacenter redundancy)
- Reworked entitlement structure from broad access to per-application access control.
- Integrated 3rd Party SAML IdP with WS1 Access, with the SAML federation extending from WS1 Access to Horizon 8.
- Led Horizon TrueSSO implementation to enable SSO with the 3rd party SAML IdP integration.
It Support Desk Team Lead
- Contribute to knowledge articles and SOPs to enhance efficiency and internal processes of IT SupportDesk.
- Collaborate with incident management coordinators / other teams to resolve major incidents, improveprocesses, and share insight to reveal potential impacts from incidents or changes.
- Escalation point for Tier I and Tier II, provide one-on-one coaching sessions, technical guidance,group training, and technical / training documentation for Support Desk and general users.
- Communicate with Tier I and Tier II representatives to identify and assist with unusual trends.
It Support Desk Representative Ii
- Provide front line support as a user support representative via. phone, self-service tickets for wide range of applications and technologies within the scope of the organization.
- Act as escalation point for Tier I representatives, provide coaching, technical guidance, run training sessions, and compose technical / training documentation for team members and users.
- Communicate with Tier I representatives to identify and assist with unusual trends.
- Collaborate directly with incident management coordinators and other teams and managers to help resolve large incidents, improve processes, and share insight with Support Desk or other teams to reveal potential impacts.
It Lan / Desktop Support Analyst
- Desktop/Laptop deployment/refurbishment/repair, interfaced with Dell EMC for repair/warranty
- Imaged machines w/ SCCM, hardware refresh/Win10 upgrade for >1.5K total userbase
- Utilized Powershell, SCCM, AD to push local, AppV, Citrix software and check/modify permissions
- Utilized VMWare vCenter, Citrix Director + internal tools to deploy/troubleshoot Citrix VDIs
It Support Desk Representative I
- Utilized EasyVista ITSM to create/track tickets with comprehensive detail
- Provided high level of service to resolve software/hardware issues with minimal escalations
- Utilized Powershell, SCCM, AD to push local, AppV, Citrix software and check/modify permissions
- Utilized Citrix Director and internal proprietary tools to troubleshoot Citrix VDIs
It Field Technician
Point-of-sale, desktop refresh / OS migration projects for multiple clients, provided on-site Tier 2 support and hardware installation.
It Support Analyst
It Support Desk Representative
Computer Repair Technician
Colleagues at Windstream
Other employees you can reach at windstreamenterprise.com. View company contacts for 9372 employees →
Surendarank Kaja
Colleague at WindstreamTamil Nadu, India, India
View →
RW
Raven Whiteside-Jones
Colleague at WindstreamGreenville, South Carolina, United States, United States
View →
EG
Eric Goble
Colleague at WindstreamDalton, Georgia, United States, United States
View →
MH
Mike H Beggs
Colleague at WindstreamDalton, Georgia, United States, United States
View →
SP
Sam Pretzlaff
Colleague at WindstreamBedford, Ohio, United States, United States
View →
JC
Jamarquis Caldwell
Colleague at WindstreamCharlotte, North Carolina, United States, United States
View →
EW
Elonda Wilson
Colleague at WindstreamGreenville-Spartanburg-Anderson, South Carolina Area, United States
View →
DH
Dave Hudnell
Colleague at WindstreamRochester, New York, United States, United States
View →
SK
Scott Kuck
Colleague at WindstreamPoteau, Oklahoma, United States, United States
View →
AM
Annette Morgan
Colleague at WindstreamBerlin, New Jersey, United States, United States
View →
Sam Conrad education
Bachelor Of Science - Bs, Computer Information Systems
Education record
Frequently asked questions about Sam Conrad
Quick answers generated from the profile data available on this page.
What company does Sam Conrad work for?
Sam Conrad works for Windstream.
What is Sam Conrad's role at Windstream?
Sam Conrad is listed as IT Enterprise Systems Administrator II at Windstream.
What is Sam Conrad's email address?
AeroLeads has found 1 work email signal at @windstreambusiness.com for Sam Conrad at Windstream.
Where is Sam Conrad based?
Sam Conrad is based in Lodi, Ohio, United States while working with Windstream.
What companies has Sam Conrad worked for?
Sam Conrad has worked for Windstream, Westfield Insurance, Strategic Systems Inc, and The University Of Akron.
Who are Sam Conrad's colleagues at Windstream?
Sam Conrad's colleagues at Windstream include Surendarank Kaja, Raven Whiteside-Jones, Eric Goble, Mike H Beggs, and Sam Pretzlaff.
How can I contact Sam Conrad?
You can use AeroLeads to view verified contact signals for Sam Conrad at Windstream, including work email, phone, and LinkedIn data when available.
What schools did Sam Conrad attend?
Sam Conrad holds Bachelor Of Science - Bs, Computer Information Systems from The University Of Akron.
What skills is Sam Conrad known for?
Sam Conrad is listed with skills including Leadership, Computer Network Operations, Microsoft Office, Microsoft Azure, Vmware Vcenter, Wireless Technologies, Vmware Horizon View, and Customer Service.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial