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Sam Cooper is listed as General Manager Operations at Spark Connect at Spark Connect, a company with 9 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Sam Cooper.
Sam Cooper previously worked as General Manager Operations at Spark Connect and Customer Delivery Manager | Service Delivery at Spark Wholesale. Sam Cooper holds Vce - Year 12 from Karingal High School.
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Proven Professional Services Management and Program Management expertise in Telecommunications, Managed Services and IT as a Service.I comprise a unique balance of customer centric skills, program management, people management, business acumen and technical skills.I am described as highly innovative, motivated, self-propelled, professional, passionate, persistent and trustworthy individual who inspires and supports others to achieve their best. I am resourceful, adaptable, results focused and keenly customer centric.I have proven expertise in delivering business strategy, process design and large technology implementation projects to step-change and improve the customer experience and business capability.Specialties: - Scaled transformation programs- Transition Management- Implementing Innovative and customer centrentic initiatives- Service Delivery & Operational ExcellenceI am managing a team of Project Managers and Implementation engineers to deliver a variety of complex Telco and IT solutions for our domestic corporate customers.
Listed skills include Management, Telecommunications, Customer Service, Project Management, and 6 others.
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Melbourne, Sydney, Queensland, South Australia And Perth, Australia
Management of delivery team, managing deployment and ongoing operations for Spark Connect and Spark Wholesale.Reporting to the MD, my role is to build the service capability for the division. Responsible for implementing the “customer experience” strategy for all products across the Spark Connect solution stack. Contribute to both the strategic & tactical.
Melbourne, Australia
Provide end to end management and delivery of services within managed customer accounts.Compliance of quality and service delivery metrics including financial performance and operating efficiency goals. Planning, transitioning and establishing of new client environments as well as managing and maintaining long term client contracts, and third party.
Other employees you can reach at sparkconnect.com.au. View company contacts for 9 employees →
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Sam Cooper works for Spark Connect.
Sam Cooper is listed as General Manager Operations at Spark Connect at Spark Connect.
Sam Cooper is based in Greater Melbourne Area, Australia, Australia while working with Spark Connect.
Sam Cooper has worked for Spark Connect and Spark Wholesale.
Sam Cooper's colleagues at Spark Connect include Jonathan Berry, Janine Chen, and Joshua Page.
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Sam Cooper holds Vce - Year 12 from Karingal High School.
Sam Cooper is listed with skills including Management, Telecommunications, Customer Service, Project Management, Leadership, Team Leadership, Sales, and Strategic Planning.
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