• Collaborating with Crosby Coffee Roasters to manage white label coffee and green bean purchasing, ensuring quality and consistency.• Procuring and maintaining coffee equipment to optimise operational efficiency and product quality.• Supervising retail and website sales; overseeing logistics, order fulfilment and ensuring a seamless customer experience.• Organising and executing private events, cultivating and nurturing valuable client relationships.• Ensuring quality control… Show more • Collaborating with Crosby Coffee Roasters to manage white label coffee and green bean purchasing, ensuring quality and consistency.• Procuring and maintaining coffee equipment to optimise operational efficiency and product quality.• Supervising retail and website sales; overseeing logistics, order fulfilment and ensuring a seamless customer experience.• Organising and executing private events, cultivating and nurturing valuable client relationships.• Ensuring quality control measures for in-store coffee and hot beverage taste and presentation.
• Working together with the training team to formulate comprehensive barista training protocols.• Developing operational systems to allow brand expansion and opening new locations Show less

• Assisted with production; from green coffee purchase, sample selection, roasting,labels & packaging, inventory and order execution.• Studied and trained sensory coffee skills to accreditation and performed both dailyquality control and regular green coffee sample cupping sessions.• Developed key B2B relationships direct with farmers, through visits to CentralAmerican farms. Experiencing production from the farm level at several differentoperations.• Assisted with… Show more • Assisted with production; from green coffee purchase, sample selection, roasting,labels & packaging, inventory and order execution.• Studied and trained sensory coffee skills to accreditation and performed both dailyquality control and regular green coffee sample cupping sessions.• Developed key B2B relationships direct with farmers, through visits to CentralAmerican farms. Experiencing production from the farm level at several differentoperations.• Assisted with the SCA Sensorial trainings, also leading several group B2C cuppings toincrease sales and brand awareness. Show less

Initiated a project developing and implementing strategies to accelerate workflowefficiency and product standards• Increased product consistency with checklists and manuals• Improved both staff training and retention with the introduction of staff welcomepacks and training materials that reduced staff onboarding time by 25%• Compiled location analysis per location, delivering feedback to general managers• Completed sales analysis and KPI management strategy to highlight… Show more Initiated a project developing and implementing strategies to accelerate workflowefficiency and product standards• Increased product consistency with checklists and manuals• Improved both staff training and retention with the introduction of staff welcomepacks and training materials that reduced staff onboarding time by 25%• Compiled location analysis per location, delivering feedback to general managers• Completed sales analysis and KPI management strategy to highlight potentialprofitability increases of 5% and waste reduction• Worked various operation roles; Barista/ Cocktail Bar/ Events Staff to understanddemands• Provided graphic design assistance throughout their re-branding process; labelling,educational presentations, company resources and marketing.• Worked within the Roastery team, running quality control cuppings, assisting with the buying of green coffee and handling logistics. Show less

From empty space to an established and profitable coffee shop in 3 months.• Designed shop ergonomics; bar & kitchen layout to enhance workflow efficiency andcustomer experience• Built a coffee and food menu, tailored to local ingredients and seasonal availability.• Graphic design; Logo design, menu’s, labels, promotional/ marketing resources• Undertook barista training sessions for new staff• Created staff workflow procedures and protocols• Equipment sourcing &… Show more From empty space to an established and profitable coffee shop in 3 months.• Designed shop ergonomics; bar & kitchen layout to enhance workflow efficiency andcustomer experience• Built a coffee and food menu, tailored to local ingredients and seasonal availability.• Graphic design; Logo design, menu’s, labels, promotional/ marketing resources• Undertook barista training sessions for new staff• Created staff workflow procedures and protocols• Equipment sourcing & purchase Show less

With a vision to bring the world closer together, Podstel is a home for travellers and locals to come together to share their stories, passions & skills; learn something new and create meaningful connections that last. Between 2015-2021, Podstel hosted 50,000 travellers from 110 countries across 3 locations in Bucharest, Romania.Podstel was awarded “Best Hostel In Romania” three years in a row in 2017, 2018 and 2019; and ‘5th Best Hostel in the World for Solo Male Travellers’ by… Show more With a vision to bring the world closer together, Podstel is a home for travellers and locals to come together to share their stories, passions & skills; learn something new and create meaningful connections that last. Between 2015-2021, Podstel hosted 50,000 travellers from 110 countries across 3 locations in Bucharest, Romania.Podstel was awarded “Best Hostel In Romania” three years in a row in 2017, 2018 and 2019; and ‘5th Best Hostel in the World for Solo Male Travellers’ by Hostelworld in 2019. Show less

With a vision to promote healthy living and creativity, Teahouse 5 is an alternative cafe, events space and community hub in central Bucharest, offering over 50 varieties of teas from all over the world, as well as as smoothies and health conscious products.Each week we organise workshops, events and performances for locals, expats and travellers based on our three pillars of healthy mind, body and spirit.Centrally located with a beautiful spacious garden that is surrounded by… Show more With a vision to promote healthy living and creativity, Teahouse 5 is an alternative cafe, events space and community hub in central Bucharest, offering over 50 varieties of teas from all over the world, as well as as smoothies and health conscious products.Each week we organise workshops, events and performances for locals, expats and travellers based on our three pillars of healthy mind, body and spirit.Centrally located with a beautiful spacious garden that is surrounded by nature. The space is equipped with an Arabic tent for intricate workshops, as well as a stage for creative performances.The perfect place to relax and escape the hustle and bustle of Bucharest, get creative & work on your passion project or run your own event or workshop. Show less