Sam Corbett

Sam Corbett Email and Phone Number

Senior Manager, University Service and Contact Centre @ Federation University Australia
Ballarat Central, VIC, AU
Sam Corbett's Location
Ballarat Central, Victoria, Australia, Australia
About Sam Corbett

Agile Workforce Manager with 10+ years of experience in the Contact Centre industry. A motivational and supportive manager with a focus on development of team members. Highly effective in stakeholder manager and client relationship management.Skilled in Telephony Infrastructure, Capacity Planning, Data Analysis, Business Process Improvement, Forecasting, and Scheduling.Has extensive knowledge of Contact Centre awards and agreements and payroll processing.Holds a Bachelor of Science (BSc) focused in Biology/Biological Sciences from Deakin University.

Sam Corbett's Current Company Details
Federation University Australia

Federation University Australia

View
Senior Manager, University Service and Contact Centre
Ballarat Central, VIC, AU
Sam Corbett Work Experience Details
  • Federation University Australia
    Senior Manager, University Service And Contact Centre
    Federation University Australia
    Ballarat Central, Vic, Au
    View
  • Federation University Australia
    Senior Manager, University Service & Contact Centre
    Federation University Australia Dec 2023 - Present
    Ballarat, Victoria, Australia
    View
  • Mining And Automotive Skills Alliance
    Manager, Workforce Planning And Data
    Mining And Automotive Skills Alliance May 2023 - Dec 2023
    Melbourne, Victoria, Australia
    View
  • Myob
    Workforce Planning Consultant
    Myob Sep 2022 - May 2023
    Melbourne, Victoria, Australia
    View
  • Serco
    Workforce Manager
    Serco Jan 2019 - Sep 2022
    Ballarat, Australia
    View
  • Petstock Pty Ltd
    Marketing Data Analyst
    Petstock Pty Ltd Feb 2017 - Jan 2019
    Ballarat, Australia
    View
  • Cgu
    Resource Planner
    Cgu Jun 2012 - Feb 2017
    Melbourne, Australia
    View
  • Salmat
    Workforce Manager
    Salmat Sep 2010 - Feb 2012
    Melbourne, Australia
    View
  • Salmat
    Workforce Analyst
    Salmat Sep 2009 - Sep 2010
    Geelong West, Australia
    View

Sam Corbett Skills

Workforce Management Contact Centers Customer Experience Call Centers Business Analysis Capacity Planning Stakeholder Management Process Improvement Change Management Call Center Workforce Planning Resource Management Data Analysis Forecasting Outsourcing Management Business Process Improvement Team Management

Sam Corbett Education Details

  • Deakin University
    Deakin University
    Biology/Biological Sciences, General
    View
  • St. Patrick'S College Ballarat
    St. Patrick'S College Ballarat
    Victorian Certificate Of Education

Frequently Asked Questions about Sam Corbett

What company does Sam Corbett work for?

Sam Corbett works for Federation University Australia

What is Sam Corbett's role at the current company?

Sam Corbett's current role is Senior Manager, University Service and Contact Centre.

What schools did Sam Corbett attend?

Sam Corbett attended Deakin University, St. Patrick's College Ballarat.

What skills is Sam Corbett known for?

Sam Corbett has skills like Workforce Management, Contact Centers, Customer Experience, Call Centers, Business Analysis, Capacity Planning, Stakeholder Management, Process Improvement, Change Management, Call Center, Workforce Planning, Resource Management.

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