Sam Cottis Email & Phone Number

London Area, United Kingdom

• Provided 1st and 2nd line support for internet WAN and LAN issues, DNS, Spitfire hosted email, SIP, as well as cloud and on-site PBX. • Was an escalation point for complex issues and worked with different teams to resolve them. • Certified in Cisco networking by completing the CCNA 200-301 qualification. • Certified in Juniper networking by completing the Juniper Networks Certified Associate, Junos (JNCIA-Junos)• Fortinet Certified Associate in Cybersecurity• Provided 1st and 2nd line support of 3CX, IP Office, freePBX based cloud PBX, Snom, Cisco, and Yealink IP phones. • Duty Manager on rotation responsible for providing out of hours support.• Part of Special Investigations Team dealing with Complaint Handling and Dispute Resolution• Deliver in house training for staff working towards CCNA 200-301 qualification

London, England, United Kingdom

• Provided 1st and 2nd line support for internet WAN and LAN issues, DNS, Spitfire hosted email, SIP, as well as cloud and on-site PBX. • Was an escalation point for complex issues and worked with different teams to resolve them. • Certified in Cisco networking by completing the CCNA 200-301 qualification. • Provided 1st and 2nd line support of 3CX, IP Office, freePBX based cloud PBX, Snom, Cisco, and Yealink IP phones. • Duty Manager on rotation responsible for providing out of hours support.• Part of Special Investigations Team dealing with Complaint Handling and Dispute Resolution

London, England, United Kingdom

Founder, editor, designer and writer of the Music Blog fortherabbits.net

London, England, United Kingdom

Preparing events schedules and paperworkPreparation of invoicesInputting income and expenditure data into monthly accountsProcessing expense claimsGeneral office admin including monitoring emails, answering phones and liaising with clients

Waltham Cross, England, United Kingdom

Administrative support to the companies Gas, Electric, Quality and Energy Performance departmentsAnalysis of Asbestos Bulk SamplesInputting sample results and information onto databaseLiaising with External clients

London, England, United Kingdom

Facilities and IT support across a multiple site company with locations across London.Drafting internal and external communications using Mail Chimp.Promotion of the companies 50th Anniversary Blog using online sharing sites such as Reddit, Stumble Upon.Administrative duties i.e. reception cover, site lock up, data entry, filing.Investigation into company’s environmental impact, resulting in a Silver Certification from Carbon Smart.

London, England, United Kingdom

Inputting donation information into the supporter database.Production of ‘Thank You’ letters for supportersProcessing of supporter Gift Aid informationSorting general mail for internal distribution & processing supporter donations.

Bishop’S Stortford, England, United Kingdom

Coordinating the diary for 20 asbestos surveyors/analysts.Matching staff skill sets and sign-offs to the requirements of clients to ensure the correct resources are utilised.Management of spreadsheets and databases.

Bishop’S Stortford, England, United Kingdom

Detection, identification and analysis of asbestos fibres.

Leeds, England, United Kingdom