Barista
Customer Service Interacting with hundreds of customers per day. Assisting customers and answering questions about the menu and products we served. Drink-crafting to high-end café standards. Maintaining the automatic grinder to ensure a consistent espresso pull. Steam milk to a consistent temperature. Pouring milk and creating basic latte art. Training new employees. Depending on experience level, I coached them through every component of their job. This included operating the POS system, cleaning procedures, and drink recipes.