⏱️ ➜ Successfully working under pressure from immovable deadlines with evening date checks & morning restocks.🤝 ➜ Ensuring customers feel welcomed & appropriately catered to.

🥾 ➜ In-depth knowledge on hundreds of products.😁 ➜ Upkeeping customer satisfaction.📈 ➜ Upselling products that would improve the customers experience, increasing the stores perfect partner rating up to 10% above weekly target. 🏅 ➜ Formally recognised by store manager via Perkbox.

21/22 ➜ Assisted in running hockey holiday day camps for U6 & U8, slowly grew responsibilities.22/23 ➜ Coaching U14 & U8, Lead warmups, Ran activities during sessions, Managed teams on match days.23/24 ➜ Ran summer sessions & coached ages U10-U14, many players going on to be promoted to higher men’s teams & playing surrey.24 ➜ Assisting some summer sessions in an unofficial volunteer role, requested to return.