Sam Ryan Email & Phone Number

Dublin, Ie

Amsterdam, North Holland, Netherlands

Building a network of candidates for AWS services positions, maintaining candidate/client relationships. Client lead generation, CV stripping & business development

Dublin, County Dublin, Ireland

During my tenure as a team leader, I led the development center, providing employees with essential skills for current and future roles. Additionally, I managed customer complaints and collaborated with fellow leaders to foster innovation and professional growth. I organised office and work-from-home schedules, coaching sessions, and oversaw daily operations, resolving issues with agents and clients promptly. My focus on creating learning opportunities and understanding customer expectations contributed to maintaining high client retention rates.

Dublin, County Dublin, Ireland

With 7 years of experience in sales, customer service, and technical support, I seamlessly transitioned into a coaching role, guiding fellow agents to meet and exceed performance standards. I have a proven track record of transforming underperforming agents into confident professionals through targeted skill development initiatives. My daily responsibilities included handling inbound calls, consistently achieving personal sales targets, and providing exceptional customer support to ensure optimal value for clients while managing their expectations effectively.

Education record

Apa, Insurance

Apa, Insurance

Diploma, Team Coaching, Merit