Sam Dardha Email & Phone Number

Wisconsin

Oak Creek Wi

Milwaukee

• Managed sales efforts by using and reinforcing Achieving Excellence routines on a daily basis by setting individual goals and coaching sales staff. • Established goals that are: specific and measurable for referrals that include selling and cross selling by product and transactional volumes, all with a consistent emphasis on total customer banking relationships, and truly delivering a great customer experience.• Managed, directed, and participated in all bank operations to ensure all company services are made available to customers and are processed accurately and efficiently.• Successfully attacked root causes of problems by implementing facilitative coaching program focused on changing behaviors and increasing true employee engagement.• Boosted customer loyalty index by 10% through new customer service, lobby management and branch appearance standards.• In 2011 took the National Branch from a Human Sigma 3 to a Human Sigma level 5• In 2012 took the Cudahy Branch from a Human Sigma 2 to a Human Sigma 6.• Took Merchant Sales and grew at 200% in 2010 and 2011 by coaching and developing the team on products and services as well as creating a strong partnership with the Merchant team.

Bachelor Of Commerce (Bcom), International Business, Business Management

• Major areas of study include marketing management, international marketing, politics and history, effective persuasion (sales).

Associate Degree, European Studies, Information Technology And Business Management

Major areas of study include Business Management, Accounting, European Union and International Business