I am a resourceful professional with substantial experience in digital banking products and services, client portfolio growth, and enhancing customer profitability. ► My track record of success includes leading projects to raise clients and colleagues’ awareness of digital banking products.► I have a strong commercial and business acumen with a history of winning B2B contracts with high-net-worth and Family Office clients.► I am a strong negotiator, problem-solver, and critical thinker with an ability to deliver actionable insights to facilitate technology launches and change management initiatives.► I am experienced in building credibility with key stakeholders and all levels of management by leveraging interpersonal communication skills.Key Highlights:► Drove business growth targets by devising commercial plans and promoting digital adoption.► Established a culture of innovation and continuous process improvement by implementing new procedural systems and product CX frameworks.► Enhanced clients’ awareness of digital banking channels’ utilisation through recommendations and implementation for digital adoption,► Ensured security, reliability, and efficiency of digital applications by monitoring the end-to-end performance of digital services.
Listed skills include Energy Management, Sales, Sales Operations, Management, and 20 others.