Samantha Davila Email & Phone Number

Goose Creek, Sc, Us

North Charleston, South Carolina, United States

Spearheaded collaboration efforts with internal pharmacy teams, healthcare providers, and partner pharmacies to expedite patient prescription fulfillment, ensuring timely and efficient service. Diligently monitored patient progress and effectively coordinated with various stakeholders to manage medication fills, consistently providing up-to-date information on prescription statuses. Conducted comprehensive research to address patient concerns and utilized advanced computerized systems for meticulous data tracking and management. Engaged in direct telephone communication with patients, resolving any barriers to medication filling, thereby enhancing patient care and service quality. Efficiently manage both inbound and outbound calls in a high-volume call center setting, utilizing the Five9 program to optimize call handling and response times. Proactively identified potential medication adherence issues, meticulously updated and maintained patient records in Salesforce.com, and initiated corrective measures, including escalation procedures as necessary. Played a pivotal role in ensuring high levels of patient satisfaction through diligent service and proactive problem resolution, thereby contributing to the overall success and reputation of the pharmacy.

United States

Skillfully executed prescription orders precisely, showcasing expertise in handling third-party transactions and proficient use of the Connexus system. Efficiently managed pharmaceutical and supply inventories using advanced automated systems, ensuring accuracy through regular audits, pill cell performance testing, and addressing operational challenges. Implemented stringent protocols for the safe disposal of hazardous waste. Took charge of pharmacy systems and technology oversight, including maintaining and operating automated medication counting machines. Kept meticulous records and swiftly resolved any production-related issues. Actively supported facility productivity, adeptly managing paperwork processes, identifying and rectifying discrepancies, and upholding strict compliance with regulatory standards. Maintained the pharmacy's professional integrity and operational efficiency, strictly adhering to legal requirements and corporate policies. Played a crucial role in fostering a smooth workflow within an automated central fill pharmacy environment. Consistently developed and executed action plans to uphold ethical standards and best practices.

United States

Elevated the patient and healthcare provider experience through warm and professional in-person and phone interactions, adeptly handling inquiries and directing complex questions to the pharmacist for specialized guidance. Expertly managed pharmacy inventory, analyzing stock levels, forecasting future medication and supply requirements, and placing orders promptly. Ensured the disposal of expired drugs, upholding high pharmaceutical standards. Ensured the health and safety of patients and staff by adhering to strict infection-control protocols and guidelines. Streamlined medication dispensing processes by efficiently organizing medications according to orders and prescriptions, preparing precise labels, and calculating accurate quantities. Achieved exemplary record-keeping standards by recording and filing physician orders and prescriptions methodically, significantly contributing to the pharmacy's operational efficiency. Drove revenue growth through accurate calculations, recording, and issuance of charges. Ensured timely and efficient delivery of medications to patients and departments, maintaining consistent medication availability. Demonstrated dedication to professional development and patient care by actively engaging in learning opportunities in non-sterile compounding and mastering compound formulation. Specialized in billing and reimbursement, focusing on workers' compensation claims and ensuring precise and prompt financial processes. Delivered vital health services, including administering immunizations and compounding various non-sterile prescriptions. Demonstrated proficiency in using advanced pharmacy software systems like PioneerRX and EClinical EHR, boosting operational efficiency and accuracy. Successfully recovered over $30,000 through meticulous medication returns management and identifying and resolving banking discrepancies.

United States

Expertly compounded, packaged, and labeled medications, ensuring accuracy and compliance with all regulatory requirements. Utilized advanced computer systems for label generation and maintained comprehensive records. Collaborated closely with pharmacists to monitor and resolve any duplications or conflicts in medication entries, ensuring patient safety and adherence to treatment plans. Rigorously adhered to sterile compounding regulations, including USP 797 and USP 800 standards, demonstrating meticulous attention to detail in dosage calculations and unit conversions. Facilitated accurate documentation and billing processes, working with pharmacists and prescribers to address any rejections or queries, thereby ensuring the prompt fulfillment of orders. Maintained a sterile, clean, and safe work environment, conducted regular cleaning and environmental testing per established protocols, and disposed of materials according to safety guidelines. Followed strict procedures for handling, documenting, and dispensing controlled substances, maintaining the highest levels of accountability and security. Played a key role in inventory management by ordering supplies, stocking shelves, updating inventory systems, rotating stock, and handling recall processes, ensuring patient medication availability. Conducted thorough inspections of sterile compounding storage areas, identifying and segregating outdated or unusable components, thereby upholding quality standards. Remained vigilant and operated in a constant state of alertness, prioritizing safety and accuracy in all tasks Specialized in sterile compounding of chemotherapeutic and hazardous medications, showcasing advanced skills in this critical area. Proficient in using specialized pharmacy software, including DoseEdge and Epic, enhances the efficiency and effectiveness of pharmacy operations.

United States

Demonstrated exceptional planning and execution of office operations, adeptly navigating challenges and deviations by applying in-depth knowledge of protocols, priorities, and organizational objectives. Accurately assessed the nature of incoming calls and visitor inquiries, providing efficient and suitable responses. Composed clear and professional responses to general inquiries, ensuring clarity and accuracy in communication. Orchestrated information gathering, ensuring team members' prompt and accurate submission of data. Pioneered enhancements in administrative reporting by automating processes and optimizing the use and analysis of data across reports. Employed extensive knowledge of software capabilities to select the most effective tools for each reporting task, boosting quality and productivity. Procured essential documents, regulations, and program data for supervisory needs, engaging with various internal and external stakeholders to secure pertinent technical information. Implemented structured data categorization based on a comprehensive understanding of system operations, ensuring effective data management. Played a crucial role as a management team member, with designated authority in administrative functions, contributing significantly to program administration and customer service excellence. Managed calls and correspondence efficiently and courteously, ensuring responsive and respectful communication. Provided dedicated assistance to veterans and their families in accessing various benefits, including disability compensation, pension, and educational support, reflecting a solid commitment to the welfare of the veteran community.

United States

Expertly operated and maintained advanced Naval Nuclear propulsion plants and associated equipment, ensuring optimal functionality and safety. Conducted naval nuclear propulsion plant operations with precision and adherence to strict protocols. Performed a variety of essential tests, contributing to the operational readiness and efficiency of naval propulsion systems. Diligently maintained detailed records and reports, ensuring accurate tracking of operations and maintenance activities. Applied comprehensive knowledge of reactor, electrical, and mechanical theory to oversee the operation of nuclear reactors, steam plants, propulsion plants, and auxiliary equipment. Skilled in operating and repairing complex systems including reactor plants, propulsion plants, and various support systems such as air compressors, freshwater production plants, and air conditioning equipment. Conducted tests, managed transfers, and performed inventories of critical materials like lubricating oils, fuels, and water, ensuring their optimal use and availability. Demonstrated exceptional leadership abilities, acting as a self-sufficient leader, capable of identifying and completing necessary tasks autonomously. Qualified in basic watchstation operations, proficient in conducting maintenance and repairs on a wide range of equipment. Provided mentorship to junior seamen, effectively managing day-to-day operations in the absence of senior personnel. Assumed increasing leadership responsibilities, including collateral duties, and actively participated in advanced training and qualifications within the naval rate. Committed to continuous learning and professional development, aiming for career advancement and increased responsibilities in higher ranks.

Brownsville, Texas, United States

Demonstrated exemplary punctuality, consistently arriving on time for scheduled work shifts. Played a vital role in maintaining cleanliness and hygiene, meticulously cleaning tables, floors, and various areas. Excelled in providing outstanding customer service, skillfully taking orders, and processing payments efficiently and accurately. Strictly adhered to food safety protocols during food handling and preparation, ensuring a safe dining environment. Showed exceptional ability to multitask effectively in a dynamic, fast-paced setting. Cultivated a cooperative and team-focused atmosphere, working collaboratively with colleagues to enhance service quality. Communicated effectively with customers and team members in verbal and written forms, ensuring clear and concise information exchange. Contributed to creating a welcoming dining atmosphere through a positive, courteous, and enthusiastic approach to customer interactions. Established a reputation as a hardworking, attentive, responsible, and dependable team member. Engaged with customers authentically and genuinely, demonstrating a commitment to providing high-quality service with a personal touch. Vigilantly monitored food quality and safety daily, maintaining rigorous standards. Managed cash transactions responsibly, including handling refunds and promotions and maintaining the accuracy of the cash register. Acted as the primary point of contact for resolving guest issues, dedicated to achieving high levels of customer satisfaction and service excellence. Processed customer transactions precisely, warmly greeted guests, efficiently handled window orders, and maintained a clean and orderly work environment.

Certificate, Cybersecurity

Associate Of Science - As, Pharmaceuticals, 4.0

Activities and Societies: Phi Theta Kappa The Pharmacy Technician program is accredited by the American Society of Health System.

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Math and Science Academy, Zonta Club Historian 2010, assistance with Art and Talent Show 2008. The mission.