Sam Davis Email & Phone Number

Austin, Texas Area

Sr. Project Engineer for MasterCard Account• Manage daily operations, monitor the health of the VC infrastructure and endpoints , work to resolve any issues found • Test and help with deployment of Polycom products• Assist video technicians and operators with problems• Oversee infrastructure and codec upgrades • Help support integrated conference rooms with Polycom devices

Houston, Texas Area

• Oversee daily operations, monitor the health of the VTC infrastructure, work to resolve any issues found • Test and deploy new Polycom products• Assist video technicians, operators and programmers as issues arises• Oversee on site infrastructure upgrade project for implementation of Skype for Business • Provide onsite support for integrated conference rooms involving Polycom, Crestron and all other A/V devices• Upgrade Crestron Code as needed

Austin, Texas Area

• Appointed to new API position in the Development Group to support Elite customers.• Point of contact support for Crestron, AMX, Extron, and other manufactures worldwide.• Defined all API functions, operations, and commands for Group Series including Templates.• Consistently resolved numerous issues for World Wide Elite customers such as the FBI, Pentagon, Disney, Pixar, Microsoft, Adobe, Facebook, Telstra, Barclay’s, Goldman Sachs, etc.• Developed Test Cases for QA.• Created AMX and Crestron programs for API testing. • Provided API documentation for the Integrator’s Reference Manual.• Established best practices documentation for the API.

Austin, Texas Area

• Moved to New Product group to work on API/REST API of infrastructure products. • Provided pre-release deployment testing on Polycom UC Infrastructure devices.• Confirmed the ability to install, upgrade, and downgrade the previous, current, and upcoming software versions.• Developed Test Cases.• Created deployment guides, best practices, and all other support documentation.

Austin, Texas Area

• Moved to Development Escalations to work with engineering to isolate and improve API quality and consistency. • Provided superior support for all other customers’ endpoint escalations.• Analyzed and tested Elite customers’ control code. • Modified and consulted on customers’ API programs.• Worked with the Federal Government’s customers to allow an admin to erase, load, and configure software for the Secure Switch environment via the API.• Developed Polycom supported AMX module posted on Support Site for HDX.• Developed Polycom supported Crestron module posted on Support Site for HDX.• Wrote AMX and Crestron control programs for automation tests to uncover critical and hard to find bugs• Worked with documentation to fix and clean up errors and enhance the Integrators Reference Manual. • Appointed to Group Series and HDX API teams working on next generation API.

Austin, Texas Area

• Hired by Tier 3 Escalations in 2005 to troubleshoot API related issues and problems• Analyzed customers’ API control programs and codec logs to isolate source of escalation.• Provided onsite support for API related issues.• Significantly reduced the number of API bugs and escalation.

Austin, Texas Area

• Designed and developed AMX based control systems • Developed 32 camera preset system for AMX. • Special Projects contact for marketing and engineering to support and develop software, hardware, and integrated A/V solutions. • Worked with JITC/DOD Network on interop testing and validation.

Houston, Texas Area

• Provided effective technical engineering support to the sales force.• Collaborated with special customers in the emerging Telemedicine field.• Oversaw custom AMX code work and development for special projects.• Assisted several Telemedicine customers in the creation and development of portable Telemedicine carts.

Galveston, Texas

• Provided system design and consulting services to campus facilities for teleconferencing, auditoriums, and classrooms.• Effectively supervised a staff of 12 to provide all levels of Project Management and Technical Support required.• Lead Engineer on Open Gates Technology Team for design and technology for the conferencing center.• Developed and wrote the technical requirements and specifications for the UTMB Telemedicine Project.• Managed Project and oversaw installation, coordination, and all technical support for the project.• Worked with vendors to improve medical devices being utilized for project.• Designed all A/V components and control system for the Levin Hall Auditorium Renovation project. • Designed and installed an AMX based centralized control center for control, distribution, management, and monitoring to minimize number of support personnel required.• Upgraded and redesigned multiple distance learning facilities and auditoriums to support all level of media presentation • Developed architectural drawings for rack layouts, wiring and interconnect, and RFPs for all projects.

San Antonio, Texas Area

• Provided system design and consulting services to campus facilities for teleconferencing, auditoriums, and classrooms.• Effectively supervised a staff of 12 to provide all levels of Project Management and Technical Support required.• Lead Engineer on Open Gates Technology Team for design and technology for the conferencing center.• Developed and wrote the technical requirements and specifications for the UTMB Telemedicine Project.• Managed Project and oversaw installation, coordination, and all technical support for the project.• Worked with vendors to improve medical devices being utilized for project.• Designed all A/V components and control system for the Levin Hall Auditorium Renovation project. • Designed and installed an AMX based centralized control center for control, distribution, management, and monitoring to minimize number of support personnel required.• Upgraded and redesigned multiple distance learning facilities and auditoriums to support all level of media presentation • Developed architectural drawings for rack layouts, wiring and interconnect, and RFPs for all projects.

San Antonio, Texas Area

• In charge of the design and installation of the sound system at the new 4500 seat sanctuary. • Designed and installed multi-track studio for A/V post and music recording.• Chief engineer for TV station, studio, control room, and auditorium.• Responsible for maintenance and operation of all audio and video equipment for live and studio needs.• Engineered daily and weekly radio shows.• Engineered daily and weekly TV shows.