Sam Davis Email & Phone Number

Sevenoaks, England, United Kingdom

Sevenoaks, England, United Kingdom

- Extensive experience in managing Office 365 environments, including user management, license assignment, and configuration of Exchange Online for email services.- Proven track record in SharePoint administration, including site creation, permissions management, and content organization to optimize collaboration and document management workflows.- Proficiency in Teams administration, encompassing setup, configuration, and ongoing management to facilitate seamless communication and collaboration among team members.- In-depth knowledge of Active Directory and Azure Active Directory, including user and group management, domain services, and integration with cloud-based services for centralized identity management.- Working knowledge and hands on experience with InTune admin.- Skilled in planning and executing Azure migrations, leveraging best practices to ensure smooth transitions of on-premises workloads to the cloud while minimizing downtime and disruptions.- Thorough understanding of audit logs and security compliance requirements, with experience in monitoring, analyzing, and interpreting logs to identify and mitigate potential security threats.- Expertise in hardware builds for laptops, desktops, and mobile devices, including selecting components, assembly, and configuration to meet specific user requirements and performance needs.- Strong problem-solving abilities and a customer-focused approach to providing timely and effective technical support to end-users, ensuring minimal disruption to business operations.

- Provide technical support to clients, offering prompt solutions for hardware and software issues.- Manage the IT support ticketing system by reviewing, prioritizing, and assigning tickets to the appropriate team members. Ensure tickets are regularly updated and resolved within defined service level agreements (SLAs).- Install, configure, and troubleshoot computer systems, networks, and IT equipment.- Offer user support by actively listening to client inquiries and providing accurate technical assistance. - - Guide users through troubleshooting steps and escalate issues when necessary.- Maintain an up-to-date knowledge base by documenting common issues and their resolutions. Update existing articles and create new ones as needed.- Recommend hardware and software solutions based on client needs.- Set up email accounts, domains, and web hosting.- Assist with wireless network and VPN setup and security.- Stay updated with the latest trends, technologies, and best practices in the IT field. Engage in self-learning, participate in training programs, and share knowledge with the team.- Educate clients on data security, backup procedures, and software usage best practices.- Collaborate with vendors and service providers to resolve complex technical issues.- Maintain accurate records of client configurations and technical issues.- Manage client relationships, ensuring high customer satisfaction through effective communication and timely resolution of issues.- Provide IT consulting and recommendations for infrastructure optimization.- Follow data privacy, security, and confidentiality standards.

Tunbridge Wells, England, United Kingdom

- Manage day-to-day operations of the gym facility.- Supervise staff and ensure compliance with policies and procedures.- Maintain a safe and welcoming environment for members and staff.- Handle member inquiries, concerns, and complaints.- Manage gym memberships and coordinate fitness activities.- Ensure proper maintenance of gym equipment and cleanliness of the facility.- Develop and execute marketing strategies to attract and retain members.- Monitor and manage the gym's budget and financials.- Collaborate with vendors and suppliers for equipment and services.- Stay updated on industry trends and implement new fitness programs.- Implement health and safety protocols and emergency response procedures.- Train and supervise staff, and provide performance evaluations.- Analyze gym performance metrics and promote a positive gym culture.- Stay informed about legal and regulatory requirements.

Tunbridge Wells, England, United Kingdom

- Conduct fitness classes, ensuring safety and motivation.- Modify exercises for different fitness levels and needs.- Educate on exercise, nutrition, and wellness.- Assess progress and adjust programs.- Monitor the pool area and ensure the safety of all individuals in and around the water.- Respond promptly and effectively to any water-related emergencies or incidents.- Perform rescue and first aid procedures as necessary.- Enforce pool rules and regulations to maintain a safe swimming environment.- Maintain a clean and safe environment.- Develop new fitness programs and classes.- Stay updated on industry trends and research.- Provide personalized training and support.- Promote client goals and progress.- Continuously improve skills and knowledge.- Collaborate with healthcare providers.- Maintain records and confidentiality.