Sam Dillard Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Outbound LTL Carrier ManagerDell Global Operations Supply Chain Immersion Program (SCIP)

Brentwood, Tennessee, United States

• Analyzed carrier rate adjustments in Microsoft Excel to determine cost impact
• Mitigated costs of carrier rate increase for client by $29,000
• Implemented analysis process improvement to save senior analyst 2.5 hours/week of work
• Created daily reports of EDI performance for monthly logistics KPI scorecard
• Drafted 50+ new pricing contracts with carriers for execution and loading into TMS
• Trained new hire on using Mercury Edge to create logistics reports

• Led an academic and social community of 40 residents in a campus dorm
• Planned and hosted 16 educational and social programs to enrich resident experience
• Performed a wide array of administrative tasks, including writing weekly floor/building reports

- Managed the student help desk for the multimedia studio at Hodges Library- Educated patrons on how to use a variety of multimedia equipment and software - Demonstrated exemplary customer service to library patrons while checking out and troubleshooting audio/video equipment and software

Nashville, Tennessee, United States

• Tracked and traced 100+ shipments daily and updated in TMS for client account
• Developed extensive experience with Mercury Gate transportation management system
• Communicated with carrier and warehouse contacts daily to receive and report status updates
• Built daily POD reports in Microsoft Excel for internal use

• Managed the safety and wellbeing of 250+ campers with a team of counselors
• Supported and educated campers in learning a variety of outdoor activities
• Honed invaluable soft skills in teamwork, leadership, communication, and flexibility

- Organized and prepared packages in sortation warehouse for shipment to aid in Amazon’s logistics and supply chain-Attained hands-on knowledge of Amazon’s supply chain on a micro level

Nashville, Tennessee

- Facilitated inventory in in-house auto parts warehouse- Prepared daily auto sales reports for delivery to sales team

worked on intern team that lead and operated WBHS9, Williamson County's (TN) local access television channel, broadcasting live sports, newscasts, and other creative projects.

Greater Nashville Area, TN

Served guests, gaining valuable skillsets in customer service and interpersonal skills