Program Development & ExecutionStrategy & ManagementCustomer Engagement & RetentionProject & Program ManagementReporting & AnalyticsStakeholder CollaborationBudget ManagementContinuous Improvement

BEV Project Coordinator to support its Ford Pro Charging Business• Project Management: Successfully managed all phases of EV charging projects, from initiation to completion, ensuring on-time and within-budget delivery.• Stakeholder Management: Effectively communicated with and managed expectations of diverse stakeholders including internal teams, vendors, contractors, and clients.• Risk Management: Proactively identified and mitigated potential project risks and issues, developing and implementing effective mitigation strategies.• Data Analysis & Reporting: Conducted in-depth project analysis, creating detailed reports and presentations to track progress and identify areas for improvement.• Quality Assurance: Monitored project deliverables to ensure they met or exceeded quality standards, consistently delivering high-quality results.• Budget & Sales Tracking: Assisted with the monitoring of project budgets, sales figures, and asset shipments, contributing to team sales targets.• Customer Support: Provided support to customers regarding incentive programs and installation processes.

-Manage commercial B2B book of business accounts, comprising of enterprise level clients in an array ofmarkets-CX advisor for RFID design on Gen 2 level two charging hardware. Collaborated with product team todesign workflow integration of hardware and software, training materials for internal and external end users, and beta testing• Internal stakeholder for B2B customers, advocating current restraints limiting client success, that lead to deployment of new internal and external workflows• CSM lead for FMC sales channel, facilitated integral business development, supported successful third-party alignment, and assigned DRI from Ford Pro Charging to enable charger deployment at end-user level

-Logistics and order fulfillment-Inventory management-ERP and workflow optimization-Product costing