Sam Duff-Miller Email & Phone Number

Southampton, United Kingdom

Project Management for an £11m Private Hospital refurbishment project. Also Acting Site Support Services Manager and Health and Safety Manager.2006 - 2008 - Atkins Plc -Halifax/Bank of Scotland Property Operations ManagerSW/WalesRetail/Corporate Banking Portfolio - covering over 200 sites - acting as managing agent of contractors on client behalf, roles include - site visits to educate client as to nature of Management responsibility and involvement in the day to day running of services and property condition surveys, cleaning audits and customer satisfaction surveys, acting as high level escalation point for issues, act as conduit/contact for client and contractors, act as advisor and guide on H&S issues and Business Continuity issues.

Delivery of Phase I of the refurbishment on time and on budget. This was a Georgian House that had to be completely gutted and refurbished to create high standard admin accommodation on three floors. This included State of the Art Conference and Training facilities, Goods In and Office accommodation for Medical Secretaries with secure storage. Phase II was an Orthopaedic Ward with 12 ensuite bedrooms, two Nurses stations, Clean and Dirty Utility and Kitchen, a Minor Operating Theatre/Treatment Room and two Consulting Rooms; although behind schedule it was to the highest standards achieved within the group.Atkins Plc: Client: Halifax/Bank of Scotland - working with the client to provide a robust service delivery from third party contractors in the face of much opposition. Raising standards and expectations and ensuring good working practices were the standard on each site. Being trained to use Maximo system and then training others including the client on how to interrogate the system to get trends and results.Land Securities Trillium: Client: Department of Work and Pensions - Delivery of the contract to all SLA's and KPI's , but in addition the delivery of four refurbished Job Centres, a Call Centre and a Social Security Office on time and to budget.GL Hearn: Client: JPMorgan Chase - Production of accurate AutoCAD and CAFM plans for all 14 buildings in the London and Bournemouth portfolio.Client: British Airways - Accepted plans for relocation of Air Traffic controllers into Office Accommodation at Heathrow Airport.Axima FM: Client: Lexmark International - Renegotiation of three major contracts in Year 1 - M&E, Cleaning and Security to make a saving of £250k on annual FM spend of £1.2m, with renegotiation of all other contracts in Year 2 saving a further £140k.

Dorset/Wiltshire Area Site visits Client Liaison Health & SafetyContractor and Business Services Management Moves Management Project Management Work Order Management Tenant and Landlord Liaison for Government Clients 2003 GL Hearn - AutoCAD TechnicianSpace PlanningDetailed surveys and production of AutoCAD and CAFM plans of JPMorgan Chase portfolioAutoCAD plans produced for British Airways Air Traffic Controllers at Heathrow.Also Asset recording surveys and Life Cycle work programmes drawn up for Mapeley, for the Inland Revenue portfolio in London.

Delivery of 2 new build major office blocks on time, movement of 800 staff from 5 locations and 2 external companies in 4 consecutive weekends with no loss of business. Delivery of a field Sales office in Hayes, housing 100 permanent staff and 300 field sales staff using hot desks, on time and to budget, moved in 2 weekends from 4 locations with no loss of business. Co-ordination of the closure of the European HQ 50,000 sqft in Marlow cleared and dilapidation work completed in three weeks.

FM Services Analysis and Contract Negotiation, Lexmark International UK - Investigation and analysis of FM budgets and contracts across UK portfolio. Client Liaison for major refurbishment for property portfolio, Xerox UK Ltd Project Co-ordinator assisting the project manager and Facilities Manager on a number of Churn moves and a major refurbishment and new build office projects over four years. Assistant FM - Xerox UK Ltd Management of touchdown engineering sites across London

Liaison to UK FMAssisting UK FM in day-to-day management of HQ site

Researching national Lottery Construction Projects

Bachelor Of Arts (B.A.) Interior Design, Interior Design

National General Certificate; Ba (Hons), Occupational Safety And Health; Interior Design

NEBOSH) 2009 Passed with CREDIT Workplace Law Group

Business Administration

Of Ba (Hons), Media & Production Design

B, Spatial Design

B/Tec Ond, Design

Gce’S