Sam Dwyer Email & Phone Number

Boston, Ma

Provide assistance for residents and management by greeting residents and guests, answering the phone, receiving packages, facilitating deliveries, monitoring security system, and reporting emergenciesOrganized seminars, meetings, team-building activities, and collaborations with other clients throughout organizationSuccessfully demonstrated expertise in resolving escalated customer issues and ensuring satisfaction

Cambridge, Ma

Managed and processed support requests from program staff such as scheduling, prepared rooms and supplies for events, provided telephone support, distributed mail, and created and executed numerous projects using Microsoft Office tools.Developed new filling and organizational practices, saving the company money in contracted labor expensesOverhauled and vastly improved attendance management by researching, selecting and implementing a new biometric attendance system

Boston, Ma

Enhanced performance of fast-paced IP firm by providing administrative support to staff and clientele by opening and maintaining electronic and paper case files, assisting with data entry and reporting, coordinating meetings using Microsoft Office tools.Developed forms and reporting templates for travel, corporate card expenditures and daily planning that saved attorneys 30 minutes per dayDevised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity