Sales Support Manager
CurrentLead and inspire Key Account Managers and Key Account Specialists by engaging regularly, clearlycommunicating the strategy, and motivating the team to execute successfully.Define lead measures for responsibilities including project management, project execution, customerforecast retrieval and S&OP entry and contract management.Work in conjunction with Sales Operations to ensure training on S&OP demand evaluation and analysis is being executed to ensure continuous improvement with S&OP forecast accuracy.Define and implement KPIs for measurement of the team’s results.Demonstrate a commitment to service, including ongoing measures of the team’s effectiveness inenabling and driving high levels of customer service.Work cross-functionally with Sales Leadership and their respective teams to align support structuresfor customer service, project execution, and sales growth.Work cross-functionally with the Product Development team on the execution of projects.Work closely with Sales Operations and Directors of Sales to ensure that future project revenue andmargin are reviewed and represented appropriately in S&OP monthly reviews.Maintain oversight and accountability to project success rates, contract fulfillment (customer facing),and day-to-day problem solving for our customers.Contribute to sales team cultural development and business planning in regular meetings with theirteam and Sales Management.