User Generated content creator- Generating content on social media to promote tourism, business and entertainment in South East Asia.Offering Website development, App development and Graphic design services, providing the best quality of service around

From asset protection, Close Protection, Loss prevention, auditing, to general security officer duties, I offer professional services within the security industry.(Seasonal/Casual role within the Security Industry)

T2020 Multiskill initiative (Combining Technical Skills with Customer Experience skills)Department responsibities: Account Management,Priority Assist (Faults and Service), Sales and Services, NBN Fault assistance, Billing Assistance, Front end developer for NBN NetworkPriority assist is legislated by Federal Law.The main scope of my role is to oversee the providing of ongoing technical support and solutions to vulnerable and elderly consumers

Account Management, Front end development, Digital case management, Logistics (Dispatching of home service products, modems, Set top boxes etc), billing for home and business services, co-ordination with NBNco and other third parties to provide customer’s with information regarding technician appointments and faults withtheir service, customer retention, providing contingencies/One Stop solutions for loss of home internet and landline services.

Freight Handling, delivering freight using a 4.5GVM Truck or Company Van (manual and auto), Acting Team leader for a team of 18 Drivers when team leader is not on site. Dock Scanning and Booking Retail customer freight (Good Guys, Harvey Norman etc.) Consolidating Freight on pallets (wrapping, stacking and using a pallet jack to move freight to Pallet area), Organising invoices for large orders to retail and medical customers, loading and scanning freight for outside hire drivers. Liasing with other teams and colleagues to ensure freight delivered on the day, arranging backup run orders to cover freight not immediately available for delivery. Roster planning for drivers. Resolving freight issues such as producing damaged freight reports and calling senders and / or receivers of freight to ensure somebody is home for bulk consignments; wrong addresses etc, Preparing for Apple product launches and marking of premium service deliveries and Apple consignments that are with each driver, handling of dangerous goods.

As a Domestic Support Representative at TNT, I was in charge of resolving customer freight issues, ranging from individuals receiving household goods to gifts to their family and friends, to large Australian companies/Government sectors awaiting an important document which has to be at its destination by 9am for a business meeting or to be presented at a tribunal. My role includes: Initiating dock and driver checks with our depot/warehouse to locate freight, arranging direct couriers to a designated location when our fleet may be experiencing some delays, keeping customers updated on their parcel status after they've lodged a query with our Customer Service team, providing Proof of Deliveries to ensure that the Sender has assurance the freight they sent was received, redirecting freight to an alternative address, and liaising with other TNT colleagues in depots and service centres Nationally from Groote Eyelandt all the way down to Hobart to ensure that our customers receive their freight in a timely and professional manner

Customer Service, Data Reports, Account Keeping, email enquiries, resolving customer enquiries, booking in freight for deliver liasing with other teams to ensure freight is delivered on time

*Team Management*Handling inbound leads and data*Closing deals and assisting Account Executives with clients*Meeting High KPIs*Customer database *Database Management*Software Programming*Developing business *Researching new ideas on how to generate business.

*Management*Team coordination*Customer Service*Food WHS.

*Vodafone Prepaid and Postpaid sales*Customer Service *Statistics Reporting*Vinyl Design and set-up*IDC Store Assistance*Merchandising

*Creating and Maintaining Website*Incorportating CSS and jQuery Skills within website*SQL Database setup and maintenance *Mobile Device Repairs*Managing Phone repairs team*Advertising of Products and Services*IDC Store Assistance*Stock and Inventory count