Sam Emmanuel Email & Phone Number

4+ years of IT experience as a Business Analyst specializing in Insurance ( Property & Casualty Insurance ), R&D , Publishing domains.Proficient in Agile and Waterfall methodologies, with hands-on expertise in SDLC phases including requirements gathering, elicitation, business process modeling, and project management.Expertise in Sprint Planning, Product Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Sprint Retrospective meetings to drive high-quality project execution.Strong ability to create and manage Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) to align project deliverables with business goals.Skilled in writing detailed User Stories, developing comprehensive Use Cases, and creating Process Flow Diagrams and Data Flow Diagrams to facilitate clear understanding across teams.Experienced in UI/UX Design, including Wireframing and Prototyping to enhance user experience and improve system interfaces.Extensive experience coordinating and executing User Acceptance Testing (UAT), ensuring release readiness by preparing Release Notes and managing production rollouts.Proven expertise in Test Case Preparation and Defect Tracking, working closely with Quality Assurance (QA) teams to ensure defect-free deliverables.Conducted Joint Application Design (JAD) sessions across cross-functional teams to ensure effective communication between business stakeholders, technical teams, and non-technical departments.Acted as a liaison between business and IT teams, ensuring alignment of project objectives, managing stakeholder expectations, and delivering value-driven outcomes.Hands-on experience in Business Process Reengineering, Data Analysis, and Business Process Automation, resulting in improved operational efficiency and process optimization.Certified Scrum Product Owner (CSPO), proficient in Agile methodologies, with a track record of delivering successful projects on time and within budget.Led cross-functional teams to successfully implement business solutions, including high-impact projects like the world’s most affordable laptop and MAPS business automation during COVID-19, which increased sales significantly.Project leadership in a two-year Policy Administration System (PAS) transformation project focused on automating underwriting and agent processes, delivering a successful go-live in December 2023.Currently leading the Orchid production support and enhancements initiative, streamlining processes, and improving system performance while collaborating closely with business stakeholders.