Sam Esfandiari Email & Phone Number

Coquitlam, Bc, Ca

Vancouver, Bc, Ca

New Westminster, British Columbia, Canada

● Conducting thorough current state analysis to identify gaps, inefficiencies, and areas for improvement● Interviewing stakeholders to gather and document system requirements● Collaborating with development teams to ensure that system functionalities align with business needs● Build testing new systems for compatibility with requirements and proposing necessary modifications● Conducting user acceptance testing (UAT) to validate system functionality and gather feedback● Writing user guides for system workflows, processes, and data models● Developing and delivering training programs for end-users and subsequently providing support

New Westminster, British Columbia, Canada

● Assisted with high level payroll processes such as remittances, compliance audits, and collective agreementchanges in a unionized environment● Fostered team collaboration through recommendations such as daily check-in meetings● Assisted with communications for staff and managers in matters relating to payroll processes● Recommended and implemented process improvements for payroll operations such as updating payrolltemplates and the payroll manual as authorized by leaders● Acted as a point of guidance for teammates for payroll processes and technical challenges● Trained Payroll Representatives on new or updated processes● Acted as a Payroll Representative during leaves or higher than expected volume of payroll items● Software used: Unit4 (In-house ERP), Excel

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

● Lead and acted as a point of guidance in a unionized environment for a team of 20 payroll clerks to process payroll administration● Ensured accuracy of bi-weekly payrolls, benefits, deductions, and allowances payable in compliance withlegislation, collective agreements, and audit requirements● Participated in hiring, onboarding, promoting continuous learning for staff, and fostered conditions for team collaboration● Implemented payroll audits and SOPs to ensure compliance with collective agreement changes● Accountable for ongoing management of effective customer service relationship in area of responsibility and acted as the main point of contact for escalations● Software used: PeopleSoft, Jira, Excel

Burnaby, British Columbia, Canada

● Performed analyses of employee payroll data to resolve discrepancies and inquiries regarding payable time and leave accruals through consistent communication● Performed routine audit of exception reports for payroll data to identify and resolve inaccuracies in payable time and leave accrual entitlements for unionized employees in accordance with their respective collective agreement● Actively contributed to process improvement by writing and submitting revisions of SOPs to remove redundancies and add missing pieces as identified during daily performance of duties● Software used: PeopleSoft, Jira, Excel

Vancouver, British Columbia, Canada

● Resolved a pre-existing cash-flow issue through the design and implementation of a collections process which reduced DSO by 20 days within a year● Established customer confidence in recently developed invoicing system by providing education, quick resolution of inquiries, and consistent communication● Designed and maintained a live receivables aging sheet as well as a metrics dashboard on Google Sheets to provide management team with convenient monitoring of company trade receivables’ health● Designed and maintained reconciliation schedules on Excel for balance sheet accounts● Software used: QuickBooks Online, Xero, Google Workspace, Excel

North Vancouver, British Columbia, Canada

● Created SOPs for accounts receivable, accounts payable, and month-end duties● Performed sales and marketing analyses using Microsoft SSRS as needed by department managers● Processed all accounts receivable and accounts payable for the firm● Established and maintained consistent communication with customers and vendors● Processed month-end duties to reconcile bank accounts, maintain schedules for prepaid expenses and accrued liabilities, reconcile balance sheet accounts, as well as prepare and enter adjusting journal entries● Software used: Microsoft Dynamics GP, Excel

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: BCIT JDC West Inaugural Team

Diploma, Accounting

General Sciences

High School Degree

Activities and Societies: Wrestling team