FIG People is a niche Financial Services search firm sourcing industry-leading professionals for organisations operating in Banking, Specialty Finance, Insurance, FinTech, Debt Management, and Insolvency.We're a tech-driven business aiming to disrupt how recruitment is seen and done. Our team is built on collaboration and a shared commitment to delivering outstanding customer experiences.• Oversee and manage the recruitment team, providing guidance, mentoring, and support to maximise their performance. • Driving a collaborative and inclusive team culture, encouraging knowledge-sharing and teamwork.• Set clear performance targets and KPIs, and conduct regular performance reviews and evaluations.Client Relationship Management:• Cultivate and maintain strong relationships with key clients and stakeholders, understanding their needs and delivering tailored recruitment solutions.• Act as the main point of contact for high-profile clients, addressing any issues, and ensuring exceptional service delivery.Business Development:• Identify and pursue new business opportunities to continue the company's client growth.• Collaborate with the team to develop innovative strategies for business growth and market penetration. Hot areas in the market that MI would show a need for.• Analyse recruitment processes and identify areas for improvement, streamlining workflows and enhancing efficiency.• Implement and maintain quality assurance measures to guarantee high standards in the recruitment process.Reporting and Analysis:• Prepare regular reports on recruitment performance, team achievements, and market insights.• Use data-driven insights to make informed decisions and identify opportunities for improvement.