Sam Ford Email & Phone Number

Junee, New South Wales, Australia

Lake Cowal, New South Wales, Australia

Varsity Lakes, Queensland, Australia

Responsible for managing a direct marketing campaign, implementing a strategic approach to ensure the acquisition of new clients is aligned geographically and demographically with the companies growth plan. This position also involves the day-to-day management and coaching of a sales team to ensure they are working to their full potential on an individual and group level, improving the overall productivity of my department.

Wagga Wagga, New South Wales, Australia

Ensure the customer service team performed to meet and exceed both sales and customer service key performance indicators set by the client. To meet the responsibility of the role I was required to identify areas for improvement for both the team and wider contact centre and implement appropriate coaching plans. Handling all escalated issues from my staff I possess exceptional problem solving and dispute resolution skills.

Temora, New South Wales, Australia

Ensure smooth day-to-day operation of the dispensary.