Sam Forth Email & Phone Number

Birmingham, United Kingdom

I deal with both external and internal clients on a daily basis. This includes handling telephone enquiries and bookings, and meeting with clients to discuss details of their event. I meet with clients who are organising weddings and corporate functions both at Highbury and the Council House to discuss the details of their event. This includes; discussing menus, drinks and table plans and other information relating to the event.Within my role I am sensitive to customer needs, which may include dietary requirements, mobility access, client ability to read menus and civil partnerships.I consider myself to have good communication skills as I regularly deal with clients both on the telephone and face to face, recording their event details. The information I produce is for the client’s reference and for our front of house team to assist them with the smooth running of the event.I have been heavily involved in designing marketing material to promote our venues and events. I manage the Highbury Hall Facebook page. I make suggestions and implement new events which are successful and generate income for our company.I organise and manage public events such as Wedding and Craft Fayres. I have also suggested and managed Open Evenings to promote the venue.I set up and manage customer accounts including raising invoices and internal charges. I also have experience in debt chasing.

Birmingham, United Kingdom

I started out at Civic Catering, Birmingham City Council in 1994 as a Catering Assistant, I worked hard and eventually got promoted to Catering Manager responsible for the day-to-day running of a Catering establishment and responsible for members of staff. I assisted in providing food and beverages to employees of Birmingham City Council and members of the general public. Ordering and receiving goods to hygiene regulations including stock rotating and stock take. Complete goods received, cash analysis and maintained a petty cash system. During this employment I deputised in my Area Supervisor’s absence, responsible for several catering establishments and approximately 20 staff members. Assisted and completed regular quality site visits. Completed Induction and staff chats as part of Investors In People. Help complete and maintain Chartermark Application. Assisted in maintaining ISO9001.