- Led a team of 30+ staff members, fostering a collaborative and high-performing environment that was fast paced, and harbored growth in the business - Orchestrated seamless daily operations, optimizing staff scheduling, resource allocation, and task delegation to ensure service was efficient - Elevated guest experiences by resolving concerns, coordinating with the culinary team, and executing innovative promotions, resulting in increased customer satisfaction and sales.- Implemented effective financial controls, contributing to cost savings through inventory management, vendor negotiations, and overall staff management to ensure labor costs were within budget- Collaborated cross-functionally with marketing and sales teams to drive revenue growth, while mentoring and training staff to maintain consistent service excellence.