Strategic Leadership | Quality Excellence | Certification Management | Talent Development | Defence & Space Sector Engagement | Effective CommunicationMy main activitiy here was to make efforts to get orders from Indian Defence Establishments for Electronics Manufacturing. I was involved in Pre-Bid Meetings, Vendor Interactions, Purchase formalities, Requirement gathering and clarification. I was involved in incorporating ZED Gold Certification from MSME, renewal of ISO certification, Instrument calibration and receipt of IPC Certiications. Implemented the Degree, Diploma and Trade apprenticeship programme in coordination with NAPS & NATS. Interacted with Defence production felicitation agencies like SIDM and CODISSIA. Effectively utilized my communiation skills for all my official correspondences

Served as the primary liaison for establishing and nurturing relationships with customers, clients, and stakeholders across various sectors, including Export, Self Help Groups (SHGs), NGOs, MSMEs, and educational institutions.

Served as a Product Owner, effectively bridging the gap between Development and Business teams. Acted as the customer’s advocate within the development process. Responsible for defining project criteria, managing the product backlog, and optimizing team performance to deliver maximum value. Facilitated high-level client introductions and played a key role in closing deals by connecting the CEO with prospective clients interested in outsourcing. Reported directly to the CEO, managing daily updates, timekeeping, and scheduling meetings, calls, and virtual presentations between top management and the CEO.

Spearheaded strategy planning, agile software progress tracking, and contract compliance. Focused on resource optimization and capability development across all accounts to ensure maximum performance and growth

Identified, researched, and diagnosed software issues, including defects, functional inconsistencies, and errors, and escalated them when necessary.

Managed all phases of Account Management, from Pre-Sales to Annual Maintenance Contracts (AMC) across various entitites, work centres, Launch Vehicle and Satellite Projects of Indian Space Research Organisation in Trivandrum

Cultivated and maintained strong relationships with key clients, deeply understanding their needs and ensuring the successful delivery of exceptional events tailored to their expectations

Provide technical training in GIS Domain

Faculty of various theoretical topics in Computer Science like Software Project Mangement, SDLC, Risk Managment for Manipal Academy of Higher Education accredited institue at Trivandrum (IIIT, Trivandrum)

Interact with Technical Consultant from Vijay Scooters, Allahabad