Sam Gerlach

Sam Gerlach Email and Phone Number

Technical Support Engineer @ Tendo
Kansas City, MO, US
Sam Gerlach's Location
Kansas City Metropolitan Area, United States, United States
Sam Gerlach's Contact Details

Sam Gerlach personal email

Sam Gerlach phone numbers

About Sam Gerlach

Sam Gerlach is a Technical Support Engineer at Tendo.

Sam Gerlach's Current Company Details
Tendo

Tendo

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Technical Support Engineer
Kansas City, MO, US
Sam Gerlach Work Experience Details
  • Tendo
    Technical Support Engineer
    Tendo
    Kansas City, Mo, Us
    View
  • Tendo
    Senior System Administrator
    Tendo Oct 2024 - Present
    Philadelphia, Pennsylvania, Us
    View
  • Tendo
    System Administrator
    Tendo Feb 2024 - Oct 2024
    Philadelphia, Pennsylvania, Us
    -Engineered Netsuite-Salesforce integration, automating Sales Order creation in Netsuite from Won Opportunities in Salesforce.-Revolutionized employee onboarding/offboarding process, achieving near-complete automation within Freshservice, significantly reducing manual workload.
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  • Tendo
    Technical Support Engineer
    Tendo May 2022 - Mar 2024
    Philadelphia, Pennsylvania, Us
    -Pioneered the establishment of External Support infrastructure for Tendo's inaugural customers.-Designed and implemented Freshservice (ITSM) solution, optimizing IT service management processes.-Administered and optimized multiple enterprise tools including Slack, Atlassian suite, GSuite, Jamf, Salesforce, and Freshservice.-Played a key role in IT application consolidation during company acquisition, focusing on GSuite, Atlassian, and Slack integration
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  • Cerner Corporation
    Senior Technical Solution Analyst
    Cerner Corporation Sep 2019 - May 2022
    Kansas City, Missouri, Us
    View
  • Cerner Corporation
    Technical Solution Analyst
    Cerner Corporation Sep 2017 - Sep 2019
    Kansas City, Missouri, Us
    View
  • Missouri Department Of Conservation
    Field Support Specialist Intern
    Missouri Department Of Conservation May 2016 - Aug 2016
    Jefferson City, Missouri, Us
    - Provided end user support through help desk technology.- Administered end user support for computers, networks, connectivity, printers, and VPN's.- Implemented inventory management on IT equipment.- Installed new laptops with current images as needed.
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Sam Gerlach Education Details

  • University Of Central Missouri
    University Of Central Missouri
    Computer And Information Systems Security/Information Assurance
  • University Of Central Missouri
    University Of Central Missouri
    Computer And Information Systems Security/Information Assurance

Frequently Asked Questions about Sam Gerlach

What company does Sam Gerlach work for?

Sam Gerlach works for Tendo

What is Sam Gerlach's role at the current company?

Sam Gerlach's current role is Technical Support Engineer.

What is Sam Gerlach's email address?

Sam Gerlach's email address is ge****@****hoo.com

What is Sam Gerlach's direct phone number?

Sam Gerlach's direct phone number is +181688*****

What schools did Sam Gerlach attend?

Sam Gerlach attended University Of Central Missouri, University Of Central Missouri.

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