Sam Gordon Email & Phone Number

Winter Park, Colorado, United States

Winter Park, Colorado

Greater Denver Area

Winter Park, CO.

Winter Park, Colorado

• Project Manager – EasySkiWinter Park Lodging Company May 2011-Present Winter Park, CO.Creator and manager of EasySki, our full service concierge service:
• Proposed the idea of Winter Park’s first and only concierge service at a lodging company, and designed the complete business plan.
• Approached and acquired vendor clients, such as Winter Park Resort, and negotiated commission and product deals uniquely offered to Winter Park Lodging Company’s guests.
• Maintained communication with vendors to ensure continued successful relationships and the best guest experience.
• Designed and executed marketing campaigns to introduce and popularize EasySki, which have included social networking sites, surveys, e-blasts, and newsletters.
• Conducted market research to determine which products and packages were in demand and created packages to meet those needs.

Winter Park, CO

• Sales and ReservationsWinter Park Lodging Company September 2009-Present Winter Park, CO.
• Respond to vacation rental inquiries by phone and email, listen and respond to individual guest needs and wants to plan a successful vacation.
• 32% conversion rate for inbound/outbound sales calls over 18 months.
• Responsible for our 24 hour emergency call line, which is forwarded to my cell phone during non-office hours once per week. Answer calls from in-house guests, and solve any guest issues during that time.
• Assisted in training new staff, including temporary interns and seasonal reservationists, on our booking system and policies.

• Executive AssistantFuel Systems Incorporated Dec. 2006-Dec. 2008 Grand Rapids, MI.
• Answered all phone calls and directed accordingly. Greeted all guests upon arrival.
• Organized all details and schedules of CEO, CFO, and HR manager for travel, meetings, and correspondence.
• Completed basic AP/AR transactions: deposited and recorded all checks, pay and recorded all invoices
• Compiled reports, organized and prepared necessary documents for executives’ meetings