Sam Gorman Email & Phone Number

Muswellbrook, Nsw, Au

Staff Management.Create, implement and Quality review of Policies and Procedures.Prepare and submit Board and Committee papers.Budget Management.Regulatory, Legislative Compliance submissions.Stakeholder Relationship Manager for Regulatory bodies.Review and advise the Group Managers on regulatory issues and industry practices.Investigate and respond to Appeals, Complaints and Ministerials.Manage Compliance with Services Australia Business Online… Show more Staff Management.Create, implement and Quality review of Policies and Procedures.Prepare and submit Board and Committee papers.Budget Management.Regulatory, Legislative Compliance submissions.Stakeholder Relationship Manager for Regulatory bodies.Review and advise the Group Managers on regulatory issues and industry practices.Investigate and respond to Appeals, Complaints and Ministerials.Manage Compliance with Services Australia Business Online Services.Contract Reporting and Annual Tenant survey reporting.Management of the internal audit plan and associated audits, including providing guidance to Internal Auditors, Senior Management, the Board and Committees on the scope, planning, management response, and delivery.Identifying and supporting Risk Mitigation measures to control Key Enterprise Risks, Strategic and Operational risks.Maintain and review Risk Management Framework.Maintain. review and report on the Risk Register.Promote a positive culture of risk management awareness.Identify risk and maintain and improve risk controls associated with Compliance and Registration. Manage Data verification and integrity controls on property, household, contact and resident domains.Lead and undertake timely, targeted auditing to provide assurance that compliance risks are effectively managed.Manage and uplift Plans, Frameworks and associated documents including The Data Integrity Plan and Quality Assurance Framework instilling a culture of continuous improvement.Coordinate the completion of assurance audits to evaluate the design and operating effectiveness of the control environment.Collection, analysis, reporting and escalation of compliance and conformance exceptions and breaches.Overall control and management of the implementation of a robust internal audit program that delivers Show less

Australia

Auditing and ComplianceCore Competency staff AssessmentsTraining and InductionMaintaining Company Navigation Guide and Creating new guides following new processesCall Centre CoordinationSupporting International Business including further Property TransfersProject Management

New South Wales, Australia

Successfully project Managed the Social Housing Management Transfer of 1800 Social Housing Properties transferring from DJC to Community Housing.Coordinating Departments to ensure a smooth transition.Creating ProceduresCreating Training plans and packagesRecruitmentCoordinating data integrationStakeholder EngagementTenant Engagement

The effective management of branch operations & staff, Monitoring and Minimising Potential risksCreating and maintaining risk management plansOpen innovative leadership, direction, and management of property services.Development and growth of stakeholder relationships and community development.The effective management of resources within a safe working environment and within the context of strategic plans and defined resources.Develop and facilitate communication… Show more The effective management of branch operations & staff, Monitoring and Minimising Potential risksCreating and maintaining risk management plansOpen innovative leadership, direction, and management of property services.Development and growth of stakeholder relationships and community development.The effective management of resources within a safe working environment and within the context of strategic plans and defined resources.Develop and facilitate communication strategy ReportingManage staff, requirements and work flow Community development towards sourcing benefits to members and events that will enhance their relationship with and within the community Sourcing of funding grants.Reporting and organising of repairs Human Resource CoordinationProperty Allocations & LettingsRent Setting, Rent Arrears and BondsHousing Management. Identify gaps and inadequacies in housing management policy and procedures and make recommendations for proposed changes Timely and accurate reporting on activity, performance and quality of housing services including grievance issues. Day to day housing management issues including, but not limited to managing and resolving neighbour disputes and Responding to complaints from tenantsProperty Management & AcquisitionRental Properties (leasehold)Utilise negotiation to resolve any property owner/agent disputes.Conduct regular property inspections as appropriate and report maintenance requirementsCoordinate and manage all aspects of hand back of properties to property agents/ownersStakeholder Relationships BOARD OF DIRECTOR VOLUNTEERMUSWELLBROOK WOMEN AND CHILDREN'S REFUGE Show less