Sam Green Email & Phone Number

Chesterfield, Gb

City Of London, England, United Kingdom

I'm passionate about driving innovation and efficiency in Business and Commercial Lending at NatWest. As Performance & Planning Product Owner, I lead a talented team in:• Product Leadership: I set the vision and roadmap for our government schemes product suite, ensuring it aligns with NatWest's strategic goals.• Data Warehousing Strategy: I define the data warehousing strategy to ensure we have the data infrastructure to support our product decisions.• Reporting & Insights: I… Show more I'm passionate about driving innovation and efficiency in Business and Commercial Lending at NatWest. As Performance & Planning Product Owner, I lead a talented team in:• Product Leadership: I set the vision and roadmap for our government schemes product suite, ensuring it aligns with NatWest's strategic goals.• Data Warehousing Strategy: I define the data warehousing strategy to ensure we have the data infrastructure to support our product decisions.• Reporting & Insights: I own the delivery of monthly reports, providing key stakeholders with data-driven insights into product performance.• Agile Champion: I spearhead the adoption of agile methodologies, fostering a collaborative and iterative development environment.• Government Engagement: I build and maintain strong relationships with government stakeholders, ensuring our products effectively meet their needs.• External Collaboration: I actively engage with external partners to identify opportunities for product improvement and innovation.• Customer Focus: I analyse customer complaints to identify areas for improvement and ensure a seamless user experience.• Automation: I drive the implementation of automation solutions to streamline processes and enhance efficiency.I'm a highly motivated individual with a strong track record of delivering successful products. I'm passionate about leveraging technology and lending products to make a positive impact and create value for our customers. Show less

City Of London, England, United Kingdom

As the Performance Director to Direct Sales & Relationship Management, I drive delivery across the business scorecard through data interrogation and presentation to senior stakeholders. I identity and recommend opportunities to stakeholders through a customer focused approach to analytics, delivering simple and effective solutions to complex problems.Leadership and Team Management:• Provided strategic direction and performance leadership to a high-performing team of 14 Directors… Show more As the Performance Director to Direct Sales & Relationship Management, I drive delivery across the business scorecard through data interrogation and presentation to senior stakeholders. I identity and recommend opportunities to stakeholders through a customer focused approach to analytics, delivering simple and effective solutions to complex problems.Leadership and Team Management:• Provided strategic direction and performance leadership to a high-performing team of 14 Directors and 160 Relationship Managers.• Ensured efficient workload distribution and maximised resource utilisation through effective skills and resource management practices.• Fostered a collaborative work environment that promoted knowledge sharing and continuous improvement.Performance Optimisation and Results:• Implemented data-driven strategies that resulted in a significant year-on-year increase in lending, exceeding channel targets.• Developed core Business-As-Usual (BAU) toolsets that are now deployed across the organisation, generating annual cost savings.• Played a key role in managing successful business migration and restructuring activities, ensuring minimal disruption and a smooth transition.• Established clear performance metrics and created insightful reports that provided valuable data and trends to Direct Sales & Relationship Management leadership. Show less

Bristol, United Kingdom

Core to this role was business strategic deliverables and managing a team to produce insight on performance of Commercial Digital offerings for several senior stakeholders. I drove the planning and coordination of key strategic metrics in partnership with the Commercial Digital Product Owners, to ensure key milestones, income and customer targets are met and that the business had the ability to track and measure progress accordingly. This role provided an excellent showcase for my skillsets and… Show more Core to this role was business strategic deliverables and managing a team to produce insight on performance of Commercial Digital offerings for several senior stakeholders. I drove the planning and coordination of key strategic metrics in partnership with the Commercial Digital Product Owners, to ensure key milestones, income and customer targets are met and that the business had the ability to track and measure progress accordingly. This role provided an excellent showcase for my skillsets and I gained valuable exposure to senior leaders within the Natwest Digital teams.• Responsible for forming the Commercial Banking digital channel strategy, defining business objectives, and driving delivery through effective performance management.• Leading a team of insight analysts to deliver core business reporting MI and insight.• An integral role developing the new commercial Digital organisation, actively contributing to pan-Bank and Commercial strategic initiatives and leading the embedding of Agile ways of working across the business unit. Show less

Leading and defining the deployment of service management framework to monitor and improve the performance of Services.My role requires strong analytical and financial management skills, working alongside a number of senior stakeholders. My priority is to drive the planning and coordination of key strategic initiatives in partnership with the CPB Services Design team to ensure key improvements, financial and customer targets are achieved and we’re able to track and measure our successes… Show more Leading and defining the deployment of service management framework to monitor and improve the performance of Services.My role requires strong analytical and financial management skills, working alongside a number of senior stakeholders. My priority is to drive the planning and coordination of key strategic initiatives in partnership with the CPB Services Design team to ensure key improvements, financial and customer targets are achieved and we’re able to track and measure our successes accordingly.Responsibilities:• Responsible for providing business intelligence and analysis into service performance to support the services strategic agenda.• Support the head of Service Optimisation and Performance in all aspects of managing the business balance scorecard.• Drive the planning and coordination of key strategic initiatives alongside the design and CPB Services Management Team to ensure key improvements, financial and customer targets are met.• Review key data and reports relating to service & cost initiatives and performance management. Track progress and drive action planning.• Creation and support of Customer Lens Data collection and display tools across CPB, PB and RBSI.• Lead the delivery of specific service improvement initiatives across Services.• Define and manage the service level requirements of Services capabilities provided to the CPB business and customers, working with the Services MT and CPB Business leads appropriately.• Liaising with Business Managers to create the quarterly property strategic return. Show less

Bristol

Work with the Head of Business Planning & Support on the key operational initiatives.Provide advice to business partners and support functional management team to deliver the strategic plan.* Lead the property forecasting and requirements for the region to support the wider CPB property strategy.* Manage business property and technology relationships along with any ad hoc project requirements. Track and report cost impact of property & technology decisions.* Develop and… Show more Work with the Head of Business Planning & Support on the key operational initiatives.Provide advice to business partners and support functional management team to deliver the strategic plan.* Lead the property forecasting and requirements for the region to support the wider CPB property strategy.* Manage business property and technology relationships along with any ad hoc project requirements. Track and report cost impact of property & technology decisions.* Develop and maintain an effective business continuity position across the business providing effective coordination of documentation and exercising.* Deliver and manage ad hoc projects in support of wider Business Management team.* Support of bank / divisional wide projects ensuring timely delivery and fit for purpose solutions. Show less

London, United Kingdom

Manchester, United Kingdom

Creative Music Technology, Music

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