Samuel Guerrero Email & Phone Number

Dallas, Texas, United States

San Francisco, California, US

• Manage the entire sales cycle from finding a client to securing a deal.
• Unearth new sales opportunities through networking and cold calling to turn them into long term partnerships.
• Provide professional after-sales support to enhance the customers’ dedication.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
• Remain in frequent contact with the clients in my responsibility to understand their needs.
• Provide cost-effective logistics solutions for current customers and potential clientele when needed.

Dallas, Texas, US

• Manage the entire sales cycle from finding a client to securing a deal.
• Unearth new sales opportunities through networking and cold calling to turn them into long term partnerships.
• Provide professional after-sales support to enhance the customers’ dedication.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
• Remain in frequent contact with the clients in my responsibility to understand their needs.
• Provide cost-effective logistics solutions for current customers and potential clientele when needed.

Dallas, Texas, US

• Operational oversight of daily freight shipments
• Work closely within your regional team to validate freight details
• Source and procure carrier services to ensure timely pick-up and delivery
• Establish and maintain relationships with carriers to expand capacity opportunities
• Negotiate rates with carriers on a spot or transnational basis

Orlando, Florida, US

• Formulate and implement routines to better improve customer satisfaction when expediting orders domestically.
• Analyze errors in the SAP ERP system and deduce problems in a quick and timely manner.
• Identify errors by running daily queries and ensuring completion within an allotted time-frame, as well as improve the reporting process by finding time efficient processes.
• Researched more ways to improve the performance of the customer service team to better support the stores in a quick and efficient way.
• Coordinated effectively with our distribution centers, transportation department, and planning department to assure that orders left in a timely manner.
• Liaison to other departments to solve order errors in the TPM/SAP/WMS system.

Orlando, Florida, US

• Manufacture new tile produce samples meeting daily production goal of the time.
• Package product to ensure there’s no movement or breakage. Wrapping the packaged shipment in a
• timely manner.
• Assist with designing new marketing product samples by cutting tile and adjusting measurements.
• Receive tile shipments and ensure they’re properly stocked and accounted for.
• Plan daily production goals when the warehouse supervisor and lead were absent.