Subject Matter Expert in Administration & Development of Salesforce CRM Experienced in Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Cloud craze Have performed timely delivery of technology and software solutions for the organizations Have provided designing alternatives and best practices by contributing in design sessions Well versed in Data integration via APIs Implemented security and sharing rules at object, field, and record level for different users at different levels within an organization. Also created various profiles and configured the permissions based on the organizational hierarchy. Worked on the design of custom objects, custom tabs, custom fields, custom button, email services, custom settings, custom reports, and report folders, report extractions to various formats, design of visual force pages, dashboards and various other components as per the client and application requirements. Created the validation rules, approval process, and work-flows for automated lead routing, lead escalation and email alerts. Hands on experience of configuring Cloud craze components Experienced in Catalogue configuration, Storefront Configuration, Product Configuration, Cart and wish list configuration. Hands on experience on implementing constraint rules, price matrix and Price rule sets, promotions, localization etc. Designed various webpages in visual force for functional needs within Salesforce. Designed and developed apex triggers for various functional needs in the application. Worked on HTML, JavaScript, Ajax, and JSON. Experienced in importing and exporting data in salesforce.com from legacy system via data loader. Experience working with Force.com IDE, Data Loader, Import Wizard and salesforce.com Sandbox environments.